Dissatisfied C.
Worst experience EVER!
Worst customer service experience EVER! I did not receive the correct order (someone's dog instead of the cat print I submitted) and then it took weeks in between to correspond instead of the 72 hours they claim they need. When I finally received their response - it was like they didn't even read my email! I have since written to them again but don't expect a response anytime soon. I've had better service with orders made in and shipped from China!
Response from GoPupSocksSep 13, 2021
Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. Again thank you for your review!! Have a great day!! The PupSocks Team