GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 14, 2021

Hi Beth, Thanks for placing an order with us. I am terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. I am happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved the orange CatSocks. I appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy 😽

Response from GoPupSocksSep 14, 2021

Hi There! We are terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. We would also like to apologize to you for the lack of better correspondence on our end as well. We strive to always find and use the best materials when crafting our Socks and Facemask. We make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please feel free to email us back at [email protected] The PupSocks Team, Betsy

Response from GoPupSocksSep 14, 2021

Hi Rhonda, I am so terribly sorry you did not receive your package as anticipated. Besides it being the holiday season, COVID affected our shipping timeframes tremendously. I would also like to apologize to you for the lack of better correspondence on our end as well. I hope that we can create a better experience for you in the near future. Please accept our offer for a special discount at checkout toward your next purchase. Use coupon code Trust20. We look forward to servicing you! The PupSocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Brian, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. I see where a resolution was provided. Please let me know this was resolved to your satisfaction. Please feel free to email us directly if you have any additional concerns at [email protected]. The PupSocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Lisa-Marie, Merci d'avoir passé une commande avec nous. Je suis vraiment désolé pour le retard dans la réception de votre précédente commande 2020 en raison d'un problème de transit imprévu. Je suis heureux de voir que votre commande a été produite et livrée. Je comprends à quel point votre commande était importante pour vous et vos proches et j'espère que votre destinataire a aimé la PupBlanket verte. J'apprécie votre entreprise ainsi que votre patience et j'attends avec impatience vos futures commandes! N'hésitez pas à nous contacter directement pour tout commentaire, question ou préoccupation supplémentaire à [email protected]. Merci. L'équipe PupSocks Betsy

Response from GoPupSocksSep 14, 2021

Hi Karin, Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. We appreciate your business! Please let me know if you have any other questions or concerns. You can email back at [email protected]. Have a perfect day! The Pupsocks Team Betsy

Response from GoPupSocksSep 14, 2021

Hi Helene, Hope your having a great day! Thank you for taking the time to write a review. I do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expeceted. While looking into your order, it looks like we were able to provide a resolution for you. I see we refunded the order 15% ($10.65) and sent out a replacement PupBlanket. We appreciate your business! Please let me know if you have any other questions of concerns, The Pupsocks Team Betsy 🐾🐾