GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 15, 2021

Hi there Monique, I did check the system if this problem was resolved for you and it seems we sent you an email asking you to verify your shipping address so we can go ahead and replace your order, it looks like you saw our email but never replied. We always try to assist our valued customers as much as we can with any issue they might have. We hope you have a better experience the next time you shop with us and thank you for your feedback.

Response from GoPupSocksSep 15, 2021

Hello there Lindsay, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 14, 2021

Hello there Catherine, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 14, 2021

Hello there Melanie, We want to extend our sincere apology for the inconvenience this particular situation may have caused you. I would love to help you as much as I can so please keep an eye out for a follow-up email I sent you in regards to your item. We really try our absolute best to deliver the exact product our valued customers order in a timely manner. We do appreciate your patience and look forward in attending and resolving this matter. If you have any questions or concerns, please contact our service agents at [email protected]

Response from GoPupSocksSep 14, 2021

Hi there Hilary, We really apologize for the situation you had to experience and the inconvenience it may have caused. On the bright side, I am glad we were able to assist you and create a replacement for your order. I understand how this could be stressful and frustrating but we try our absolute best to go over and beyond for our customers. Believe me, Hilary, we really want to serve you the best way possible. If you have any questions or concerns, emails us at [email protected]

Response from GoPupSocksApr 15, 2021

Hi Louise, Thank you for your review! We are very sorry for the lack of response from our team within a timely manner, in addition to your order arriving incorrectly. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 15, 2021

Hi there, Thank you for your review! We are very sorry to hear that you received the incorrect order. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members, and that your new order was successfully delivered! We appreciate your patience. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 15, 2021

Hi Tracy, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that correspondence was provided, and that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.