Terri
The socks finally came & my dogs face…
The socks finally came & my dogs face is so dark my husband didn’t even see our dog on the socks ☹️

GoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Terri
The socks finally came & my dogs face is so dark my husband didn’t even see our dog on the socks ☹️
Sarah M.
The socks arrived so very very late, the customer service was non-existent, the socks themselves are super thin and ‘Fakey’ feeling, and they don’t really fit. Such a bummer all around.
customer
I ordered the socks on November 15 for Christmas. Sadly, I did not receive the order to see the happy face of my loved one. There were so many emails to customer service, for and back till today, January 11. I haven’t even received even the product or the refund.
Very dissatisfied Customer F.
DO NOT USE THIS COMPANY!! This was the WORST company I’ve ever experienced. Not only was it impossible to contact the joke of a customer service team, the guy actually swore at me when attempting to help “resolve” the issues. I paid extra to have them “guaranteed” by Christmas……..just an absolute joke of a company that should be reported to law enforcement for “stealing” our money and never getting resolution.
customer
Order was late, ordered 2 pairs of socks and 1 pair sent was not even our dog. Image quality in the pair that included our dog was very poor, so dark the dog’s eyes are not visible.
Geb B.
omg what crap!! lovely images.. but late late late.. and the mask..barely fits a newborn.. and the socks.. super poor quality...and weird shaped has the maker of these ever seen a human body? #2697346
DANIEL R.
Quality of socks were okay at best. For the price you pay for the socks I believe there are way better custom socks out there. On top of that, I ordered 2 custom socks for Christmas and only got 1. I feel ripped off. Their shipping process was absolutely horrifying. It too over a month to get my pair of socks and it arrived Christmas eve. Which saved me with one person's present... although I did not have a gift for the other person because they never shipped the other pair I ordered. So very disappointed. Buyer beware!
Response from GoPupSocksFeb 1, 2022
Hi there! Thank you for your review. We truly appreciate your feedback! We do apologize for the delay with receiving your order. I can confirm that a resolution was offered via email on behalf of one of our team members. Please look forward to an additional email from our resolutions department at [email protected].
customer
I ordered the same sock on 2 orders. 1st order took 30+ days to arrive and the image was poor with a whit blotch. Second order arrived in 10 days perfect. I reached out to the customer service channel a week ago and have not heard back
Response from GoPupSocksFeb 1, 2022
Thanks for your review via Trustpilot. We want to send our sincerest apologies for the inconvenience you faced during this past holiday season. Our mission is to provide excellent service and we are disappointed to know that your experience was not a good one. That said, we would like to inform you that our customer service department is under new management and we have done the internal work to prepare us shall we run into unfortunate events like this in the future. We hope that we can make a better impression on you as we continue to grow as a small company. With that, we do offer a ton of other cool products and we would love for you to give them a try. Please accept our offer for a special discount at checkout toward your next purchase Trust20. We look forward to servicing you!