customer
I ordered my product on Black Friday…
I ordered my product on Black Friday and have still not received it - on January 12th! You have claimed that it is the fault of the USPS, but I have received products from various other companies through the USPS in a timely manner. I am starting to wonder if your company is even real, or if this is a scam. I would know better, but your customer service takes weeks to reply... and the last reply blamed this on the postal service. Yeesh. Would NEVER buy from you again.
Response from GoPupSocksApr 7, 2021
Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad to confirm that a resolution was provided for you via email. We truly appreciate your feedback, and will continue to grow and improve our products and services because of it. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M.


