GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that a replacement order was created for you. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksFeb 5, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team Saiyonna

Response from GoPupSocksMar 18, 2021

Hi Kelly, We thank you for your review, as we truly appreciate your feedback! We do apologize for the delay with awaiting the arrival of your order in addition to the lack of response from us. While we do not offer the option to contact us via phone at this time, I am happy to confirm that a resolution was provided for you via email, and that your order was delivered as of February 15, 2021. We thank you for your patience and understanding! Please contact us at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to assist. The PupSocks Team -Courtney M

Response from GoPupSocksApr 5, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to being unhappy with the overall quality of your order. We truly appreciate your most honest feedback, and will continue to grow and improve our products and services because of it. Should you decide to give us another chance at providing you with a much better experience in the near future, we would like to offer you 20% off of your next order with us. Please use the coupon code TRUST20 to receive your discount, and be sure to apply the code prior to checkout to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 5, 2021

Hi Beata, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 6, 2021

Hi Erica, Thank you for your review! We are very sorry to hear that you were unhappy with the overall quality and fit of your socks. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 7, 2021

Hi Aleece, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that correspondence was provided to you via email on behalf of one of our team members. Please look forward to an additional email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 2, 2021

Hi there Mattew, I'm so sorry to hear that the cropping of your photo did not turn out the way you had anticipated. A member of our team has reached out to you via email. We are happy to assist with your order. The PupSocks Team