GoPupSocksReviews of gopupsocks.com

SAVE YOUR MONEY and DO NOT ORDER from this company. I purchased 6 pairs of socks from PupSocks for Christmas stocking stuffers and was not completely satisfied with my order. I placed an honest 3 star review and the company replied with a "resolution email" Offering a half decent resolution, to send a blanket at no charge, however once I replied to that email I have not heard a word from "Ren of the PupSocks team". I have followed up with 3 separate emails and still nothing. I can't locate a phone number at all for the company. So Please, just save your hard earned money and order from somewhere else to avoid the disappointment. ***Past Review and reply for your reference Needs Improvement! The image of your pet on the socks is great, perfect. I was disappointed with the quality of the socks themselves. The socks need improvement. There is no heel in the sock, and when wear the socks they bunch at the top of your foot. The socks are made of one long piece of material, where as regular socks are made with a slight angle, which help with the fit. Reply from PupSocks Dec. 3, 2020 Hi there, Thank you for sharing your feedback with us. We are disappointed to hear that your socks did not come out as anticipated. As a young company we strive to improve the quality of our products. We will be sure to keep your feedback in mind while making future changes. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team -Ren🌸

I ordered socks on 12/7 and have not yet received them. A shipping label was generated on 12/11 but was never shipped. I reached out to customer service and got an automated reply on 1/1/21. I reached out again with no response. And I was charged for the order already.

Cheapest product I’ve ever seen. I ordered 12/5 and didn’t receive it until 1/12 and it was the wrong size. The customer service was horrible. I am so glad they were so late and I had to buy another gift for this child because these would have embarrassed me they are so cheap looking.

Order was wrong. I contacted and two weeks between responses. Promised to make it right and still haven’t received corrected order. Will never use them again!!

Sock fit is terrible with next to no elasticity and lots of extra material on either side of toes.

Placed my order on 11/27 and as of 1/16 still no product. I’ve emailed three time and received the exact same generic response about being so busy and at mercy of USPS. Tracking says usps created a label on 12/7 but ‘waiting on item’, PupSocks has yet to prove my order was sent to USPS and the tracking number is worthless. 7+ wks and counting. Update, my order was delivered on 2/2/21-obviously the first order was never processed.

Still waiting to hear back. It's been weeks since I received the wrong (and late) order. Haven't heard back from the company about a refund. The socks are horrible quality made from thin plastic like material, overly large not really designed for a normal human foot, and by the looks of other people's experiences the wrong product regularly arrives. Don't waste your money, extremely disappointing company in both product and service.

Made a purchase weeks before Xmas and STILL not received...