GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 10, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your review, as we really do appreciate it! I am very sorry to hear that you have not yet received your order. I'd be more than happy to provide a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 10, 2021

Hi there! We thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that the overall quality of the socks were not at all to your liking. I'd be more than happy to provide a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi Lauren! First, I would like to apologize for the delay in response from us. We truly appreciate your feedback, and would like to thank you for your review! I am very sorry to hear that your order arrived incomplete, and that there was no immediate correspondence in regards to the matter. I am, however, very glad to confirm that I was able to provide a viable solution for you. I thank you for your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi there! We thank you for your feedback, as we really appreciate your review! I am very sorry to hear that you experienced delays while awaiting the arrival of your order. I am, however, very glad to confirm that your order was delivered! Please look forward to a follow up email from us at [email protected]. We value your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi Gina! Thank you for your most honest feedback, as we truly appreciate it. I am very sorry to hear that there was a delay while awaiting the arrival of your order and that upon receiving it, you were unhappy with the outcome! I can confirm that your request for a refund was not denied nor refused, as stated in our previous email. Please look forward to an additional follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi there! We would like to thank you for your review, as we really appreciate your most honest feedback. I am very sorry to hear that you have not yet received your corrected order! I am, however, very glad to confirm that a resolution has been provided for you via email. We appreciate your outstanding patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your most honest review, as we really appreciate your feedback. I am very sorry to hear that you received the incorrect blanket initially. I am, however, very glad to confirm that a resolution was provided for you via email. We thank you for your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi there! First and foremost, I would like to apologize for the lack of response from us within a timely manner. Thank you for your most honest feedback, as we truly appreciate your review! I am very sorry to hear that in addition to your socks arriving much later than expected, your experience with us has been nothing short of unpleasant. I can assure you, that we truly value and appreciate our customers! I'd be more than happy to look further into this matter, and provide you with a resolution. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M