GoPupSocksReviews of gopupsocks.com

It’s been 2 months and I haven’t received my order.

My order didnt arrive

These socks took almost 2 months to arrive and they are like hospital socks-they have no built in heel. They are so uncomfortable. So disappointed in this product. So sad for my kids, I ordered one pair with our dog on them for our son, and one pair for my daughter with her cat on them. They won’t even wear them because they are uncomfortable and bunch up at the top bend of the foot. Do not buy!!

I just received my pupsocks days ago after waiting a horrendously long time (post issue not Pupsocks fault)... I was forced to choose one star above but honestly, that is a stretch... The product is of extremely poor quality, the sizing is ridiculous (I just don't know who has feet that wide so they will never fit my daughter), the texture is unpleasant... When I reached out to the company, I got a blanket response which more or less stated "thanks for your feedback" with no effort to turn my experience around... My intention was to order future products, blanket & pillow but that will never happen now as this company clearly only cares about taking your money, whether your happy with their products is not important to them...My advice, keep searching if you are looking for a good sock product and a company that cares!

I placed an order for a blanket in November - to give to my mother as a Christmas gift. After two weeks, I started checking for updates. None. Contacted customer service...no response. Contacted again...nothing. Then I saw a post on Instagram from the CEO begging for pity and forgiveness due Covid shipping issues. That would have been the end of it for me EXCEPT that I still got DAILY marketing spam emails from Pupsocks.com, up until December 23rd (a MONTH after I placed and paid for my original order) guaranteeing that if I placed another order, the new one would actually arrive within 48 hours. Seriously? Needless to day, my mother's showed up in mid-January and it's a $100 piece of low-quality garbage. And my FAVORITE part of this miserable experience would be...Justin Lyles in the "Resolution Department". He sent me an email yesterday letting me know MY order had been received...by ME! Okay Justin - thanks for the newsflash, Chief. and to email him directly if I had any further concerns. So I tried and the icing on this crap cake is that he gave a FAKE email address in his signature line. Message is still sitting in my outbox and cannot be delivered as "sender in unknown". DO NOT ORDER FROM THIS COMPANY. The quality sucks, the customer service is AWFUL, and the constant scamming (like not posting the thousands of one star reviews that customers just like me provided - just the four and five star ones) on their website. Such a disgusting company. You've been warned!

In November I ordered a blanket for my daughter for Christmas with a picture of our cat printed on it. In December I received a blanket with a picture of two dogs, not our dogs. I tried to contact Pupsocks with no luck so I tried a charge back at PayPal. I got a response from Pupsocks with the delivery confirmation. Yes, I received a blanket with two dogs, not my dogs. As a matter of fact after the dog blanket arrived I received a confirmation email showing the blanket with a picture of the cat telling me it was shipping soon. Yes, I received a delivery. A blanket with someone else's dogs that only cost me $80 for a blanket I could buy at Walmart for $10. Case closed. No kitten blanket for my daughter. PS, the blanket is poor quality. Update: Pupsocks did contact me in response to my review and they sent the correct blanket. I appreciate the response. In reviewing the actual blanket, although great novelty, I wouldn't buy a other.

I still have not received my Order. Was/am very excited about purchase however very disappointed about shipping details

I ordered 2 pair of the XS children sided socks. They are not good quality. They feel like plastic and the type of socks you get in the dollar bin. But they are novelty socks so I could get over that. The biggest problem was they are huge! They are larger than my, women’s size 9, socks. I sent the company a picture and they said that was the children’s size and I didn’t know how youth sizing worked. They looked like they probably use one size fits all. Would not order from this company again.