GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 19, 2021

Hi there, Thank you for your review! We truly appreciate your most honest feedback. We are very sorry to hear that you received the incorrect order, and can assure you that photos are simply requested for our reference. While we are saddened to hear that you were unhappy with the overall quality of your socks, we are very happy to hear that you received your corrected order. Please contact our team directly at [email protected] should any questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M

Response from GoPupSocksMar 19, 2021

Hi there, Thank you for your most honest feedback! We really appreciate your review. We are very sorry to hear that you have not yet received your corrected order. Please contact our resolutions departments directly at [email protected] for further assistance. We look forward to receiving your email! The PupSocks Team -Courtney M

Response from GoPupSocksMar 19, 2021

Hi Maria, Thank you for your review! We really appreciate your most honest feedback. We are very sorry to hear that you have experienced such trouble while awaiting your package from us. I'd be more than happy to look into this matter for you! Please look forward to a follow up email from our resolutions department at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 3, 2021

Hi there, We are saddened that you have not received your custom PupSocks order. We can confirm that our team has addressed the lost order issue and that your replacement order is currently in your destination country and expected to deliver soon. Please note that international shipping timeframes have been extended due to COVID-related delays. We appreciate your business as well as your patience as we look forward to you receiving your custom PupSocks order. If there is anything we can do to further assist along the way, please email us directly at [email protected]. Many thanks! The PupSocks Team Antwanette 🦋

Response from GoPupSocksMar 19, 2021

Hi Jane, Thank you for your review! We really appreciate your feedback. We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. I can confirm that more than one resolution was offered to you, however, I'd be more than happy to further discuss this matter. Please contact our resolutions departments directly at [email protected] for further assistance. We look forward to your email, and we thank you for being the best part of PupSocks! The PupSocks Team -Courtney M

Response from GoPupSocksMar 3, 2021

Hi Jennifer! First and foremost, I would like to apologize for the lack of response, empathy and attention in regards to your most recent experience with us. We would like to thank you for your most honest feedback, as we truly appreciate and value your review. I am very sorry to hear that there were delays in receiving your order, and I'd be more than happy to look into this matter for you so that I am able to provide the most viable solution possible. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email and again, I do apologize for the frustration and inconvenience that this matter has caused you! The PupSocks Team -Courtney M

Response from GoPupSocksMar 3, 2021

Hi Kyle! Thank you for your most honest feedback, as we truly appreciate your review! I am very sorry to hear that you are unhappy with the overall quality of your socks. I'd be more than happy to look into, and resolve this matter for you as soon as possible. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M

Response from GoPupSocksMar 3, 2021

Hi there! Thank you for your most honest feedback, as we really appreciate your review! I am very sorry to hear that there was a delay in receiving your order and that you are unhappy with the overall quality of your socks. I'd be more than happy to look into, and resolve this matter for you as soon as possible. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M