GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 12, 2021

Hi there Darlene, I am sorry to hear about the mishap with your print. Our #1 priority is our customer’s satisfaction and we would love to resolve any issue you may have experienced. A member of our team reached out on December 14th to offer a replacement. We have attempted to reach out again in hopes of resolving the issue. Please check your email at your convenience. We look forward to assisting you. The PupSocks Team -Lanice

Response from GoPupSocksMar 12, 2021

Hi there Pierre, Thanks for sharing your feedback with us. We strive to provide our customers with great products and the best service possible. I am sorry to hear that you did not love your order. We have reached out via email to follow up with you. Please let us know if we can be of any further assistance. The PupSocks Team -Lanice

Response from GoPupSocksMar 19, 2021

Hi David, Thank you for your most honest feedback! We really appreciate your review. I am terribly sorry to hear that your initial order arrived differently than anticipated. I am, however, very glad to confirm that a resolution was provided for you via email on behalf of one of our team members, and that your order has been delivered! Please contact our team at [email protected] should any further questions, comments or concerns arise. We'd be more than happy to assist. The PupSocks Team -Courtney M

Response from GoPupSocksMar 2, 2021

Hi Helder! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that you experienced delays while awaiting the arrival of your order. I am, however, very glad to hear that your order made it to you safely. I can also confirm that a resolution was provided for you via email on behalf of one of our team members. We value your honesty as well as your opinion and would like to thank you for being the best part of PupSocks! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 11, 2021

Hi there, We apologize for the issues you have experienced. A member of our team has reached out to you with a resolution via email. Please let us know if we can be of any further assistance. The PupSocks Team

Response from GoPupSocksFeb 9, 2021

Hi there, Thank you for sharing your feedback with us. We are disappointed that you were not pleased with the quality your order. As a young company, we are working diligently to improve the quality of our products and we will keep your feedback in mind while making future changes. Please look out for an email from our team to find a resolution for you! The PupSocks Team

Response from GoPupSocksMar 19, 2021

Hi there, We appreciate your most honest feedback and would like to thank you for your review! We are very sorry to hear that there have been complications while awaiting correspondence in regards to having your mask corrected. Unfortunately, we do not offer the option for our customers to contact us via phone, as we are a 100% web-based company at this time. I'd be more than happy to personally look into this matter for you and have it resolved. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M

Response from GoPupSocksMar 19, 2021

Hi Samara, Thank you for your review, as we truly appreciate your most honest feedback! We are very sorry to hear that you have been experiencing such trouble while awaiting the arrival of your order. We are, however, very happy to confirm that your order is now within your destination country and expected to deliver soon. Please look forward to a follow up email from our resolutions department at [email protected]. The PupSocks Team -Courtney M