GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Peter W.
You are asking me to review your company but I never received my order !!!
Response from GoPupSocksNov 27, 2021
Hi Peter, Hope you are having a great day! I am so sorry that you have not received your package . Please keep and eye out or an email from our Customer Service Team. We would like to help you locate your parcel. Have a great day! The PupSocks Team
Brandon
My instructions were to include my dog's collar in the photo. Didn't get that.
Response from GoPupSocksNov 27, 2021
Hi Brandon, Hope you are having a great Saturday! I am so sorry that you do not get the correct cropped photo on the PupSocks. Please be on the lookout for an email from one of our customer service reps to reach out to you. We want to make the right, Thank you! The PupSocks Team
customer
The quality of these socks are terrible! A great idea but in the end there is nothing soft, warm or cozy about them. the material feels like plastic. I paid way too much for what I received.
Response from GoPupSocksNov 27, 2021
Hi Danielle, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a great day! The PupSocks Team
customer
I never received this order as my mailbox was broken into and all my mail was stolen.
Response from GoPupSocksNov 29, 2021
Hello Alica, Thank you for leaving us a review. One of our customers just sent you an email regarding a resolution to this problem. So, please keep an eye out for an email that was sent out to [email protected]. If you have any questions or concerns, contact us at [email protected]
Sahara D.
Well, I wanted these socks to be wonderful! I saw so many great reviews! The idea is SUPER cute! But the product is not at all what I thought it would be. The sock itself is more like a long athletic soccer sock that would have shin guards under it. That is what it reminds me of. And they are strangely so very wide. Now granted, the medium women's size I chose is too large. But even if I ordered a small, the strange width and odd material makes for a disappointing product for me. They don't really seem like socks to me. I compared these socks to the heaviest, widest cotton sock I own. The pup socks are significantly wider still. I do not see a place on this review to attach a photo, but happy to send one to customer service if wanted. I wish you the best! The photo looks great on it! They are just not for me.
Response from GoPupSocksNov 27, 2021
Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process and hate that we did not reach your satisfactions with us. Unfortunately, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.
customer
Order still hasn’t arrived; 3 weeks later
Response from GoPupSocksNov 26, 2021
Hi Jennifer, Thanks for your review. I'm terribly sorry you didn't receive your order as anticipated. After looking into your order, it appears your order was delivered as of November 15 on the front porch. Please feel free to email us directly if you have any additional concerns at [email protected]. We value your patience and business! Kind Regards, The PupSocks Team Shae 🌟
OT
Considering I still haven’t received my order yet and it’s been a month. With prices in US and currency rubbish at the moment it means I’ve paid over $30 to wait for a pair or socks I still haven’t even seen- they better be amazing when I eventually receive them!
Response from GoPupSocksNov 26, 2021
Hi Nicole, I am so sorry you have gotten your custom PupSocks. Please keep and eye out for an email from on our customer service reps. We will have a resolution for you. Thank you for the feedback we greatly appreciate. Betsy The PupSocks Team
Peter
Pup socks bombards me with email
Response from GoPupSocksNov 27, 2021
Hi Peter, Hope you had a good holiday! I am so sorry we are bombarding you with emails. If you would like I can remove you from the mailing list. Please email [email protected] and we will happy to help you with that. Again, I am so sorry for this. Have a great evening! The PupSocks Team
