customer
Horrible product/experience
Horrible product. Two of the sizes are the exact same, even though I ordered different sizes. The socks are like compression socks for elderly people, post-surgical patients, or athletes!! They are not cuddly or cozy as is the advertised idea. A horrible experience. And now, since my order, I am getting inundated with so many email ads from the company, it is truly unreal. Thanks socks were soooooo expensive for what the quality that was returned—I am actually nauseous this has been the outcome. I am a nurse and have to chose the gifts I give wisely. Why did I trust Instagram. Joke is on me, I guess.
Response from GoPupSocksDec 1, 2021
Hello Christie, Thank you for leaving us a review. We are saddened to see that the material of the custom product didn't meet your expectations. We try our absolute best to find the perfect materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. PupSocks is dedicated to reach customer satisfaction and want to please you so please, keep an eye out for a resolution email that one our representatives sent out to you. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me Christie, our main focus is to make our customers happy and for them to have a memorable gift. If you have any questions or concerns, please contact our experts at [email protected]