GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 24, 2022

Hi Jake, Thanks for your feedback! We are completely shamed faced we didn't deliver the quality of sock as expected. It's never our intention to send out a subpar product. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. We value your feedback and hope we can create a better experience for you in the near future. Please email us directly at [email protected] if you have any additional concerns. We appreciate your business! Best Regards, The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Philip, Thank you so much for your feedback! I see you weren't satisfied with the shipping process and the customer service you received regarding your order and for that, we deeply apologize. I do show that we contacted you via email to confirm you shipping address to get a new order sent to you ASAP. In order for us to improve as a company, we take your feedback extremely serious. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! The PupSocks Team

Response from GoPupSocksFeb 24, 2022

Hi Jessica, Thank you for your review. We sincerely apologize for the lack of correspondence about your order from us and for any inconvenience, this may have caused! Due to COVID shipping guidelines, your delivery expectation window was altered. Which resulted in your receiving your custom gifts later than expected. Also, we make our socks with the intention of them being novelty items but they can be worn. We hope that we can create a better experience for you in the near future. Please email us directly at [email protected] if you have any additional concerns. We appreciate your business! Best Regards, The PupSocks Team

Response from GoPupSocksJan 24, 2022

Hi Denise, I hope you had wonderful weekend! Thank you so much for your feedback! I am so sorry to hear you are disappointed in the quality of the PupSocks. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. The PupSocks Team