Leonard
Poor customer service
I placed my order on December 10th with fingers crossed it would arrive by Christmas. Much to my dismay, it did not arrive until January 5th. Numerous attempts at contacting customer service went unanswered until January 10th when I finally rec'd a response to my emails indicating my order was delivered on the 5th (gee, thanks). I think one of the problems lie with the third party company that is used for deliveries. After reaching out to the USPS, they indicated my package had been sitting with the other delivery company for quite a few days. Once the package made it to the USPS, it was delivered the next day. (USPS Customer service was extremely helpful by contrast) I do appreciate the Pupsocks cause but experiences like this can really taint a persons perception


