GoPupSocksReviews of gopupsocks.com

Still have not received 11/20 order Update received order with empty package. No response from emails sent at least a dozen times. Currently disputing charges. Terrible customer service. Do not order!

I was/am very disappointed with my order. I could not distinguish the pet on the docks I ordered. The pet was completely black and I could only see the eyes on it. I do not own a black cat. Very poor quality. I will not be ordering from Pupsocks ever again and will tell family and friends not to use them as it’s not worth the money. Tried to get my money back but Pupsocks wouldn’t do it. Very angry.

I waited a month to get my order, only to receive the WRONG item - someone else’s order. I reached out three times (via e-mail and chat) asking for help and got the automated “we’ll get back to you.” After several days there is still no human contact from PupSocks. Plus the quality of the wrong order I received is poor. The dog’s image is blurred and the socks feel like plastic to me. All round, a terrible on-line retail experience.

Customer service is horrid. Ordered over a month ago, never got the merchandise and they charged my credit card. When they finally get back to you after several days they give a stock company answer but don't try to remedy the situation. Will never shop at this website again. Don't recommend.

I received someone else’s order and cannot get customer service to respond back. Total time of order to receipt (the wrong order) was 3+ weeks.

My order was half wrong. I received a product that was nothing close to what I placed (like got a dog in place of a cat). I reached out twice with no response. Will not order again and I guess eat that money.

The blanket I ordered was not as requested and never received the socks from my order. I’ve attempted to contact the company multiple times and have not heard back anything yet.

I received the wrong order. After multiple attempts to reach the company I finally received an email response, after 7 days. The response simply apologized for the mistake and asked for a picture of the socks I received. I replied immediately with a picture of the wrong socks, and haven't heard back from them since.