GoPupSocksReviews of gopupsocks.com

I received the wrong order and no one has bothered to get in touch with me to clear up the issue.

If I could give zero stars I would… I ordered a custom pair of socks with my dog’s face on them for a Christmas present for my SO. What I received was basically a black ink blot in the shape of my dog’s head, completely unrecognizable. I was extremely disappointed so I reached out to their customer service to see if I could get a reprint. After 5 emails sent to them with absolutely no response or acknowledgment, I just want my money back now. Please DO NOT order from this company, especially if you have a darker dog. Nonexistent customer service and you’ll be wasting your money.

I have contacted their customer service three times in the last five days. They shipped the wrong socks to me. My order was a pair of socks and a blanket, I received just a pair of socks and a different design with somebody else’s dog on it. I’m assuming at this point that there is no way I will get these gifts in time for Christmas even though I ordered them in November. If I don’t hear from them in the next day or two I will be putting a Dispute on the payment. I’m really upset that they can’t be bothered to answer their customer service emails

Well. Where do I begin? I ordered. 2 items. The packaged arrived with only one. No phone number so I emailed. No response for days. I continued to email. It has been now 10 days, no reply and nothing. And I get this request to review in my email? Lol.

Ordering was easy and I had high hopes. But I received the wrong socks, some one else animals on them. I have tried to contact the company differing ways and have received the same automated response implying someone would be in touch within 72 hrs. It has been a week, I’ve used up my patience. I ordered before Thanksgiving so they could be a Christmas gift. Christmas is a week away :( Someone is walking around with my dog on socks and my kids and I on their socks while I have their cats and dog. Not impressed!

I did not get what I ordered. I have sent many emails and no response. Very disappointed. I ordered a blanket of my dog and got birds.. why???

so far this company has let me down not that big of a deal but I’ve tried to contact them because I only received half my order and their email says that I received everything No one will return my messages This would have been such an easy fix with a good review but at this point I’m just gonna count it a loss.

Never received my item, I was not refunded my payment, and no response from customer service despite multiple attempts.