GoPupSocksReviews of gopupsocks.com

I ordered a pair of socks a few weeks ago. Still haven’t received anything and the track and trace doesn’t even work.

They never sent my my whole order, never responded to emails, tried to stop pay pal from refunding my money, pay pal refunded me in full

I ordered a pair of socks with three pictures on it I got somebody else’s socks not the socks I ordered with a different dog on them have contacted customer service five times with no response to my order spent $30 on a pair of socks and got somebody else’s dog do not bother with this company they never responded and I’m absolutely disappointed as this was a Christmas present for an 11-year-old boy

I got the wrong pair of socks and dog delivered, and haven't been able to get through to customer service to fix it. I've emailed customer service several times and just get radio silence. The quality of the socks that I did receive was also pretty bad and I can't picture someone actually wanting to wear them.

Received the incorrect order and my emails were ignored.. No number to contact customer service anf no reply other than an auto generated emai. Very dissatisfied and would not recommend. Will be calling my credit card company to request a refund.

I received the wrong pair of socks (wrong animal printed) so now I will not have the item in time for a Christmas gift. I reached out via email and direct text online and have not heard anything. I really just want to get a full refund. I also don't like the sock quality. It doesn't seem comfortable.

I ordered a blanket and some socks for my wife. The blanket arrived but no socks. I emailed them on Dec 8th to try to get it resolved. I heard back shortly after saying they were referring the issue to their customer care team and that they would respond to my query as soon as possible. By December 13th, I still had not heard back from anyone. I emailed again to get an update on the issue but did not hear back. It is now December 16th with 9 days until Christmas and I still have had no one contact me. This level of customer service is unacceptable. At this point, I can’t even get a refund because no one has reached out to me. I’m really disappointed that I have to write a bad review because the blanket I received was perfect. Now I’m out $30. Not cool.

I placed an order for three pairs of socks. I received one pair December 1 and the email showing that delivery indicates the order is complete. I have reached out to customer service four times since then and no one has gotten back to me a/o Dec 16 even though I rec'd an email saying someone would be in touch. I just tried to use the link to customer service in their email asking for a review and it doesn't work. I understand that mistakes happen, but the lack of service is beyond ridiculous.