GoPupSocksReviews of gopupsocks.com

I ordered my two pair of socks. I was notified of a delay but did get them in a timely fashion. My order was incorrect and one pair clearly was someone else’s order. I reached out as indicated on the website and was ignored twice. I am now planning to dispute payment as no one cared to get back to me.

Bad. Really bad. Don’t waste your money, especially on a gift that is supposed to be so personal

I purchased a pair of dog socks on Nov 16th. I just received them yesterday (Dec. 17th). They claim "Lightning Fast Shipping" but clearly my order was stuck somewhere for weeks waiting for actual shipment. The photos on the website do NOT show what the socks actually look like. Very deceptive. The socks are shapeless, basically a straight flat tube that does not conform to the foot. The fabric is very uncomfortable, though they claim "soft comfortable material". There is no clearly shaped heel, but rather a tiny strip of a bit more padding along the area that should be the heel area. Given no shaping and non-conforming fabric, the sock bunches up in the ankle area and there is a flap of extra fabric by the pinky toe. Definitely NOT worth $29.99, even if you get a little discount as a first-time customer. Bummed since these were meant as a gift, and after waiting so long to get them, I am embarrassed to give them. The customer service is a bit lacking (they originally gave me the wrong tracking number when I asked about the delayed shipment of my order). Pleasant enough customer service representative, but perhaps a bit over-worked given the number of people I presume are unhappy with their order. Creative business concept, but horrible execution. Too bad they don't allow reviewers to post photos, so customers can see the inferior product I received and will know not to purchase.

I placed my order over a month ago for Christmas delivery. I never heard back every time I inquired about wanting a tracking number. Now it’s a week away from Christmas and my order has not left their facility. Very disappointed. I requested a refund and hope to get it. I’m so sorry I went through this company to purchase something fun for Christmas only to be extremely let down.

I still have not received my socks yet. They were suppose to be delivered a week ago…

I am extremely disappointed in the socks I received. You can’t see the picture on the socks. I reached out and have yet to hear anything back from anyone. I have ordered from you in the past and the socks turned out great, but these, it looks like just a big brown circle on the socks. You cannot see the face. I requested a refund when I reached out, but have yet to hear anything.

Our order supposedly shipped on 1 Dec and we still have not received it.

I honestly can not even review the product as I never received what I payed for :( I ordered my socks over 3 weeks ago and still have not gotten them. I am so disappointed and have tried to contact the company but there is no phone number available.