GoPupSocksReviews of gopupsocks.com

I have been waiting for my socks for a month and a half! When I check my account it says they were shipped Nov 19 today is Dec 18, the tracking number does nothing, Pup socks said it’s on the way and to contact the delivery company and they have no record of my order. Have contacted pup socks many times and all they say is it’s on the way! Have asked for a refund but still no response

I ordered socks with hearts and my cat's face. After weeks of waiting, I received argyle socks with a dog's face. Mistakes happen, so I reached out to report my issue. 3 days later and I haven't heard back from customer service yet....definitely regretting this idea for a Christmas gift!

The first time my order was shipped, the package was open on one end and empty with a note from the post office that they received it that way. Communication with this company is random at best. The second shipment finally arrived and I was VERY disappointed in the quality of the product. The socks are not soft at all; they're very stiff and I can't imagine having them on feet. Also, my directions for the photos were NOT followed. My dogs are black. I asked for the background behind them to be left in on the cropping for contrast. Instead, they were cropped close to the faces - so the socks look black with vague images of their brown eyes all over the socks. Creepy. $30.00 down the drain. Will not order again and I don't recommend this company.

I placed an order for Christmas. I received the wrong item in my order. I've tried contacting them both via email and their online request and have yet to hear any response. Calling them is not an option either. Poor service. Poor experience

Not happy with my purchase and still haven't heard back from customer service never again

Where are the socks? Long overdue due, no shipping updates.

This review is targeted more toward the experience because I have not yet received my product. Communication is horrible. I received an email shortly after ordering that stated my order was in production, but I have not seen a proof or any evidence that my order is actually being worked on. It has been two weeks since I received an email saying my item shipped, but there are no tracking results. Contacted customer service 3 days ago and no response, yet I have been bombarded with multiple daily advertising emails. If this company put half as much effort into current customers as they do prospective customers, this would be a very different review.

I ordered an item NOVEMBER 28th and received an incorrect order on December 13th. I have tried to contact via email pupsock for 6 days three separate times and have gotten no response. Just want my refund at this point since it was suppose to be a Christmas gift or my correct order. Very disappointed in the lack of communication.