GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 27, 2018

We're sorry you weren't convinced that our socks matched up with the price point 😓 When your socks are made, they are stretched to ensure that when you wear them around, your image does not stretch, so you can have a little wiggle room! This may affect the shape and first impression, but once they are washed and worn they bounce right back into shape 🤞🏾

Response from GoPupSocksMar 27, 2018

Thank you for your honesty, Haley! We are working everyday to improve upon our customer service efficiency efforts, and your feedback helps a ton. We hope to hear form you again sometime, and if we do, feel free to use discount code: trust20 to receive 20% off 🙏🏾

Response from GoPupSocksMar 27, 2018

We're happy that you were pleasantly surprised with the finished product of your socks! Unfortunately, at the moment, we cannot provide a proof before shipping because our designers personally set up your image and crop out your furry friend's head. However, your pictures were perfect quality so it was very easy for our team to work with 👌🏾 If you're ever unsure of something in the future, don't hesitate to visit https://gopupsocks.com/contact-us/!

Response from GoPupSocksFeb 16, 2018

Thank you for your purchase! I'm so sorry your order came out differently than you expected! We have no problem sending you a replacement pair with both of your faces, as our policy has recently changed to include the multiple faces option. Let me know if this would be satisfactory!

Response from GoPupSocksMar 6, 2018

So sorry that you were unsatisfied with the physical quality of your socks 😓 Have you been able to wash them? Your socks seem thin upon arrival due to a heat sealing process called sublimation we use when producing them. However, one good rinse cycle should fix all of that!

Response from GoPupSocksMar 6, 2018

Your gorgeous pup made it too easy 😏 We want to see how your socks look up close! Don't forget to share them all over social media using hashtag #pupsocks 📸

Response from GoPupSocksFeb 20, 2018

Hey Kathryn! We're so sorry both of your faces weren't used on your BaeSocks 😓 We would like to extend another pair to you, free of charge! Please visit https://gopupsocks.com/contact-us/ and fill out a quick form, we can resolve this for you quickly!

Response from GoPupSocksMar 6, 2018

Thanks for that feedback, Abbey! We're sorry that your socks appear thin upon arrival 😔 When your socks are being made, they are stretched to ensure that when you wear your socks around, your image does not stretch, and you can have a little wiggle room! This will most likely affect the shape, but once they are washed and worn they bounce back into shape 🤞🏾