GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 25, 2022

Hi Gregory, I hope you are doing well. Thank you for taking the time for writing a review. I looked into the order and I am so sorry it took a month to get to you. We are really sorry we ruined your Philosophy. We strive to make sure that all of our orders go through production, QC and get ready to ship in a timely manner. I realize we dropped the ball on your order. Please be on the lookout for an email from one of our Team Members to make sure your resolution was amicable for you. Betsy The PupSocks Team

Response from GoPupSocksJan 25, 2022

Hi Holly, I hope you are doing well. Thank you for taking the time to write a review. We greatly appreciate all the feedback. I looked into your order and I see where you placed it on the 29th of November and you received them on the 24th of December. I am so sorry it took a month to get to you. That is not our intention. We strive to get our orders out in a timely manner and it looks like we dropped the ball on this order. Please be on the lookout for an email from one of our Customer Service Members. If you need anything please feel free to email us at [email protected] and we would be happy to help! Have a great day! Betsy The PupSock Team

Response from GoPupSocksJan 25, 2022

Hi Rebecca, Hope you are well. Thank you so much for taking the time to post a review. I looked into the order and it looks like there has been a resolution on the issue at hand, I am so sorry it took so long to get that taken care of. We strive to get every order issue taken care of in a timely manner. If you need anything else please feel free to email us at [email protected]. Rebecca, Have a great and prosperous 2022!🍀

Response from GoPupSocksJan 25, 2022

Hi Christine, I hope you are doing well. Thank you so much for taking the time to post a review. I looked into your order and it looks like one of our Customer Services Members has been working on this issue at hand with you. I am really sorry it took us this long to get a resolution for you. I know these were Christmas gifts and it was disheartening when they were not relieved in time, Please accept my apologies. Christine, I hope you have a wonderful and prosperous 2022!🍀 Betsy The PupSocks Team

Response from GoPupSocksJan 25, 2022

Hi Judy, I hope you are doing well. Thank you for taking the time to post a review. I am so sorry that the custom PupSocks were too big. I looked into your account and see where one of our Customer Services Members is assisting you with the issues at hand. If you need anything else from us please feel free to email us at teampetsocks.com and we will be able to assist you! I hope you have a wonderful and prosperous 2022!🍀 Betsy The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Gregory, I hope you are having a great day! I am so sorry that you did not receive your order in time for Christmas. I do see where we did do a reprint for you. I know that does not make up for your order not being on time for Christmas but hope it helps a little. I want to also thank you for being a repeat customer I am a really dishearten we disappointed you. Again, I am so sorry that we did not meet your expectations but I hope you have a wonderful and prosperous 2022! Betsy The PupSocks Team

Response from GoPupSocksJan 25, 2022

Hi Kelly, First and foremost I would like to apologize for you not receiving your order in time for Christmas. This is totally unacceptable. Please be on the lookout for an email from one of our Customer Service Reps so we can get a resolution for you. Again, I am so sorry this has happened and I want to make sure we correct this for you. I hope you have a wonderful day! Betsy The PupSocks Team