GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 2, 2022

Hi Chris, Thank you for the review. I am so sorry you have not received your order. I am going to have someone from the Resolution department get in touch with you via e-mail and have a solution for you. Again, I am really sorry that you did not have these for your wife's Christmas gift. Please be on the lookout for an email. Again, Thank you for the review. Betsy The PupSocks Team

Response from GoPupSocksJan 28, 2022

Hi Sarah, I hope you are having a great day! I looked into the order and I see where your PupSocks were delivered on the 20th of December. I am sorry they took a while to get to you. I am also so sorry to hear about your fur baby crossing over the Rainbow Bridge. These will be a beautiful tribute and you will have them to remember them. I am so glad we were able to print these for you as a keepsake and memory. If you need anything from us please feel free to email us at [email protected] and we will be able to answer any questions. Again, I am so sorry for your loss and I hope these help you remember them. Betsy The PupSocks Team

Response from GoPupSocksFeb 2, 2022

Hi Shannon, Thank you for taking the time to write a review. I am so sorry that the photo was not brightened as you requested and that the fabric is not to your expectations. I am going to have someone from our Resolution Team email you and see if we can come to a solution. Please be on the lookout for an email. Thank you! Betsy The PupSocks Team

Response from GoPupSocksJan 27, 2022

Hi Samantha, Thank you see much for the review. I hope you are doing well. I am so sorry that you received the incorrect PupSock order. I see where you have had correspondence with one of our Customer Service Team reps and a solution was made through email. I am so sorry you did not get these in time for Christmas, We strive to get every order out correctly and promptly and I am sorry your order was not, I hope that the resolution was satisfactory. Please let us know if you need anything else and we will be happy to help! Have a wonderful and prosperous 2022!🍀 Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Donna, I hope you are doing well. I am so happy you received these cute PupSocks before Christmas. I hope the recipient liked them! If you have any other questions or concerns please feel free to email us at [email protected] and we will be able to address all your questions. Have a wonderful and prosperous 2022!🍀

Response from GoPupSocksJan 26, 2022

Hi Wendy, Hope you are having a great day. I am truly sorry that the print came out dark on the custom socks. I am going to have one of the Resolution Team Members emails you so we can get a solution for you on this issue. We strive to make sure all of our customers are satisfied with the outcome of their custom products. Please be on the lookout for an email from us. Thank you! Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Andrea, Hope you are having a great day! I apologize that you are not happy with the print on the custom PupSocks. I will be having one of the Resolution Team Members email you to see if we can come up with a satisfactory outcome to this issue. Please be watching out for an email. Thank you so much! Betsy The PupSocks Team

Response from GoPupSocksJan 26, 2022

Hi Eden, I hope you are doing well. Thank you for writing a review. I am so sorry you never received your order I have looked into your order and it looks like on January 4th one of the Customer Service Members reach out to you. I know this was after Christmas and this is unacceptable I and going to have one of the Resolution Team Members reach out to you to see if we can find a solution for you on this order. Again, I am truly sorry it took us so long to get back to you. Betsy The PupSocks Team