GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 11, 2022

Hi Erica, Thanks for your feedback! We are deeply saddened that these issues occurred. Due to COVID shipping guidelines, your delivery expectation window was severely altered. I would also like to apologize for the poor correspondence on our end. We appreciate your feedback in order to be more transparent with our shipping details in the future. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Best Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Bruce, Thank you for your feedback. We are terribly sorry for the lack of correspondence. After looking into your order, I'm glad to see your order was successfully delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your patience and business. Kind Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Jim, Thank you for your review. After looking into your order, I'm glad to see your order was successfully delivered before the holidays. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your patience and business. Best Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Isabella, Thank you for your review. We are terribly sorry for the lack of correspondence. After looking into your order, I'm glad to see your order was successfully delivered before the holidays. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your patience and business. Kind Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Michelle, Thank you for your review. We do apologize for the order issues you experienced with your previous order. We strive for exceptional quality and hate that we dropped the ball with your special order. With dark animals, we advise sending a picture that was taken in great lighting. With that said, please look out for an email from our customer service team. Kind Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Jamie, Thank you for your feedback! We are terribly sorry you did not receive your package as anticipated. I would also like to apologize for the poor correspondence on our end. After looking into your order specifically, I see we reached a solution via email. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Best Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi There, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Kind Regards, The PupSocks Team

Response from GoPupSocksJan 11, 2022

Hi Brandon, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into our system, we could not find any contact attempt, however, we'd like to reach out with a resolution at this time. That said, Please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Kind Regards, The PupSocks Team