GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 27, 2018

Yay, glad those socks got to you in time 🕺🏿 So sorry you were less than impressed with the quality, though. When the socks are produced, they are stretched to ensure that when you proudly strut your socks around, your furry friend's face does not stretch, so you can have a little wiggle room! This may affect the shape and first impression, but once they are washed and worn by the pet lover in your life they bounce back into shape!

Response from GoPupSocksMar 1, 2018

We apologize for that lack of communication, Amanda! We are growing everyday to better our Customer Service efficiency, and your feedback helps a ton 🙏🏾 If you'd ever want to order more, please don't hesitate to use discount code: trust20 for 20% off.

Response from GoPupSocksFeb 27, 2018

So sorry we couldn't get you those socks in time 😔 Since you placed your order in plenty of time for our VDay cutoff, we have partially refunded your order. You will receive confirmation of said refund within 48 hours. Let us know if you've got any other inquiries at https://gopupsocks.com/contact-us/!

Response from GoPupSocksMar 1, 2018

We're sorry we didn't crop both you and your pup's face, but we are duly happy that your fiancé could get a kick out of it! Let us know at https://gopupsocks.com/contact-us/ if you'd like that corrected pair with both of your faces and we can get that to you, ASAP ☝🏾

Response from GoPupSocksMar 2, 2018

Happy to hear that you were impressed with your PupSocks experience, for the most part. Have you been able to run your new socks through a good rinse cycle? If not, try this out and let us know how it goes at https://gopupsocks.com/contact-us/ 🐾

Response from GoPupSocksMar 1, 2018

Oh no, we're so sorry to hear that your gift packaging arrived destroyed 😨 For your trouble, we have refunded the cost of said packaging. You will receive confirmation of this refund within 48 hours. Please let us know if you have any other inquiries about your order at https://gopupsocks.com/contact-us/!

Response from GoPupSocksFeb 27, 2018

Hi Ashley! We're sorry you weren't satisfied with the lead time for you order 😔 After your 14 day maximum production time, shipping takes an additional 3-5 business days. Let us know if you have any other inquiries at https://gopupsocks.com/contact-us/!

Response from GoPupSocksMar 1, 2018

Very useful feedback, Benjamin ☝🏾 That is quite an interesting idea, and I will get it to one of my superiors ASAP! In the meantime, if you'd like any more socks, please use: trust20 for 20% off!