GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJan 11, 2022

Hello there, Thank you for taking the time in giving us a review. Im terribly sorry for the experience you went through with your order. I looked back into the system to see if the issue was resolved and it looks like one of our representatives contacted you with a resolution but we did not receive a reply back. Please contact us at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, Thank you for taking the time on leaving us a review. I'm sorry to see that the image on the custom product was not what you had anticipated. I checked back into our system to see if the issue was resolved and one of our representatives sent you an email regarding the issue. We want you to be happy with us and we are committed in making things right. Contact us back at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, Thank you for your feedback. We are trying our absolute best to improve on all aspects of our company and customers review help us do that. Looking back into the system, I was really happy to see that one of our representatives found a solution for you. Thank you so much for shopping with us and we will take your feedback into account. If you have any questions or concerns, reach out to us at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, I'm terribly sorry for the experience you went through with your order and any inconvenience this may have caused. We do not see any trace of any emails you sent our company (PupSocks) regarding your order. Looking into the system, one of our representatives sent you an email regarding the issue of your order. We work tirelessly and try our absolute best to resolve any issue our valued customers have. Please keep any eye out for an email that was sent to you by us. Contact us with any questions or concerns at [email protected]

Response from GoPupSocksJan 11, 2022

Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process and hate that we did not reach your satisfactions with us. Unfortunately, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksJan 11, 2022

Hello Jim, I'm terribly sorry that your order was incomplete. I looked into the system tying to find the email that you sent our company but sadly, there is no trace of any email sent by you or else the issue would have been resolved immediately. I apologize for the inconvenience this may have caused. There is nothing to worry about, Jim, one of our representatives sent you an email regarding the issue and we are determined in making things right and resolving any issue our valued customers have. Please keep an eye out for a resolution email. If you have any additional questions or concerns, reach back out to us at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, I'm terribly sorry for the delay on your order. I looked back into our system and it seems that one of our representatives contacted you trying to resolve the issue but there was no response back. We really want to resolve any issued our valued customers have as soon as possible. Reply back to us at [email protected] Thank you!

Response from GoPupSocksJan 11, 2022

We are saddened to see that the image on the product of the photos you submitted didn't turn out the way you had anticipated. Our website does inform our customers on what makes a great photos under our FAQ's. I also don't see where you reached out to us regarding the issue. We love solving any problems our valued customers have. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]