GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 23, 2022

Hi Tammy, Thank you for writing a review. I am sorry it took so long to get your order. I have looked into your order and it looks like you have been corresponding with one of our Customer Service Team Members. Please let us know if you need anything else and we will be happy to help! Betsy The PupSocks Team

Response from GoPupSocksFeb 23, 2022

Hi Sherri, Thank you for posting a review. I looked into the order issue and it looks like a resolution was completed on December 28th. I am sorry we did not get back to you promptly. We strive to make sure we get back with every inquiry. I apologize that we did not get to yours. Please let us know if there is anything you need and we will be happy to help. Betsy The PupSock Team

Response from GoPupSocksJan 11, 2022

We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, Thank you for leaving us a review. I'm really sorry for the wrong order that was delivered to you and for the inconvenience this may have caused. Please keep a look out for an email that was sent out to you by one of our representatives resolving this matter. Reach out to us at [email protected]

Response from GoPupSocksJan 11, 2022

Thanks for placing an order with us. We’ve worked so hard to create a structured production and fulfillment process and hate that we did not reach your satisfactions with us. Unfortunately, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience.

Response from GoPupSocksJan 11, 2022

Hello there, Thank you for taking the time in leaving us a review. I'm sorry you received the wrong order and any inconvenience this may have caused. After looking into the system, I'm happy to see that one of our representatives resolved the issue. If you need anything else, reach out to [email protected]

Response from GoPupSocksJan 11, 2022

Hello there! Thank you for taking the time and leaving us a review. I'm sorry for the delay on your order but there is wonderful news. Looking into your tracking information, your package was successfully delivered. We will do whatever it takes for our customers to receive their order. I you have any questions or concerns, reach back out to [email protected]

Response from GoPupSocksJan 11, 2022

Hello there, Thank you for leaving us a review. I'm terribly sorry for the experience you went through with your order. After looking back into the system, there is no trace of any emails from you but please keep a look out for an email that was sent out from one of our representatives. We are committed in making this right and we will do whatever it takes for you to receive your order.