GoPupSocksReviews of gopupsocks.com

Zero communication on status of order for 2 weeks. Have sent multiple emails inquiring with no response. Order placed November 28, notified of shipment December 6 via UPSMailInnovations. 2 weeks, no update, not confident I will receive in time for Christmas. I do not recommend doing business with PupSocks. Will be requesting refund.

I have sent several emails with no response, I ordered three pairs of socks and only received 1 pair. They have not responded to any of my emails, I looked up the address on google and it is not a business. I researched information on this company only to find that they have multiple Better Business Bureau requests and strikes against them. I am out over a $100 on my order. Very upsetting and not happy at all with this service, it is a shame that this company plays with peoples expectations and feelings by putting their hopes up with putting their pets or loved ones on socks only to be let down. I am going to be posting and asking of Amazon why they are allowing a company like this sell on their website.

If I could review with 0 stars I would. Ordered 12/2, shipped 12/11, it's 12/21 and it hasn't moved. No phone listed, 3 emails to customer service, a FB DM and multiple complaints in the comments threads. My order was $150 and I am beyond furious that my Santa gifts will not be here...horrible reviews. So pissed I got lured in to this if my card number has been stolen. Absolute thieves.

The process to upload the image and create the order was very easy. Unfortunately the quality of the image printed on the sock was awful. The majority of my dog's face was completely black. I could not see even a semblance of the features on the right side of his face. It was literally solid black. It would have been helpful to have an option to see a proof of the image before printed and then let me be allowed to decide if it was acceptable, as it obviously was not. It took nearly a month to get the pair of socks and now it is too late to get another picture before Christmas

This company is awful. It took exactly 1 month a 1 day for my order to show up, with repeated requests for an update as to where my order was. The results are hilariously terrible-- I asked them to make sure to lighten up the image of my dog a bit as she's a black dog, and I wanted the features of her face to show up. They darkened her pic into a black blob. So I got my husband cardboard-like blue socks with black blobs on them for Xmas. Will be pursuing a refund.

I ordered and paid for a blanket with 2 dog faces that I uploaded. I received the blanket with only 1 face. Multiple attempts over the past week to get this addressed has not received any response at all. Update .....They eventually reached out and tried 3 more times to fulfill my order of a 2 face blanket. Each time I received the exact same 1 face blanket. At this point I have given up all confidence they can get this right. So disappointing!

I cannot express enough my disappointment in receiving only a partial order. My initial order was placed on November 23, 2021. I received the order and only 1 of 3 items was enclosed. I immediately contacted customer service via email and through the customer service tab on the order page. I have sent 6 total inquiries and have not received a response. I will be disputing the charge on my credit card and will never order anything from this company ever again.

Ordered from Facebook advertising as Xmas delivery . Way as to order & upload pics & create custom order, very happy waiting to surprise my puppy made niece for Xmas. Ordered 11/11/21 chased as was shipped on 14/11/21 very fast service …. Now 21/12/21 still not left the US. Been travelling round US facility to facility not even left US not going to make it for Xmas here in NZ. Everything takes longer now, promise of delivery fit Xmas was a bit over ambitious of them.