Teresa B.
Disappointed and Upset....to say the…
Disappointed and Upset....to say the least!! I placed an order on Dec 1st and was guaranteed delivery by Christmas. What i didn't know was that Pup Socks cut corners and used an alternative delivery service that doesn't understand the concept of delivery. The package has been sitting in post office somewhere in a town i've never heard of since 12/16/21. I've emailed several times and have gotten no response. The only speedy process with pup socks is how quickly they take your money.....replies and deliveries can take several weeks.....if your lucky to even receive it. I believe that Christmas will come and go this year and i will not have received a reply, a package or a refund. VERY UPSET
Response from GoPupSocksFeb 17, 2022
Hi Teresa, Thank you so much for taking the time to post a review. I am so sorry no one ever got back to you about the delay in your order. I see where it was delivered on the 24th of December. I am going to have one of the Resolution Team Members get in touch with you. Please be on the lookout for an email. Again., I am so sorry you did not receive exceptional customer service. Betsy The PupSocks Team