Arlene
Way Too Late!
This was such a cool idea and I immediately thought this would be a terrific Christmas gift for a relative. I ordered in early December and assured that this was in time for Christmas. I tried to check in about timing and was completely unable to locate a customer service number. Email was useless. Finally and couple days before Christmas I received a group email indicating how busy they were and thanking customers for their patience. Not helpful! By then it was too late to cancel the order and yet I still had to get another present for this person. When the socks finally arrived, they were cute - but I wouldn't order again.
Response from GoPupSocksMar 12, 2018
We're so sorry about the stuttered correspondence, Arlene 😔 We are working everyday to improve our customer service efforts so that stories like this become less and less frequent. Also, we apologize for the shipment delay as admittedly, things got a bit out of control this holiday season. We hope you give us another shot, and if you do, please use discount code: trust20 to receive 20% off!