GoPupSocksReviews of gopupsocks.com

Sock quality & customer service = terrible.

just bad our dog was unreconizable on the socks. I sent several emails inquiring about a refund or replacement and received no answer

Unfortunately I have not received an order that was placed one month ago. It took customer service 5 days to respond to my email (which is the only way to contact them): They give 3 options: a replacement, a store credit, or refund MINUS customization fee. So, I can’t even get a full refund for an item never received. It makes no sense. Issue a replacement and a refund - that is how you take care of and keep a customer. Now, I await their response again. I have no idea if I’ll ever receive this item. Highly disappointed and will not order from this company again.

Won't arrive for Xmas even though I ordered at the end of November! I woudn't advise anyone order from this site to ship outside of the states. Better to use a more local supplier despite what it may look like from all the pupsocks ads on instagram. There was no indication when booking that delivery would take this long. No reply to an email to customer service

I haven’t received it yet - it’s slow 😩😩😩 I have ordered them in November, and I really wanted to have them for Christmas 😞😞😞

Absolutely terrible customer support. There was an issue with my order at shipping which I tried to contact support about several times over and never received a response. When a package did finally show up, it was not the blanket I ordered or my dog on the blanket. I have also tried reaching out several times about the wrong item and have continued to be ignored. Over the course of 2 weeks I have tried to contact support 5 times and have not heard anything back from them.

Totally ridiculous! Poor customer service. Still waiting on my 2 pair of socks I ordered on December 4th. So much for the Christmas gift, NEVER ORDER FROM THESE PEOPLE

Ordered over a month ago no sign of my product customer service ignores just took my money theives