GoPupSocksReviews of gopupsocks.com

We have a light-haired dog, yet the sock prints of our dog sent to us were completely black. Basically the print looks like a silhouette of our dog. SUPER LOW QUALITY. This was a huge disappointment and not as advertised. In my opinion, this was not worth the money at all.

Considering I have never received my order which was placed on 11/29 and I have contacted the company on five different occasions (email, FB and FB messenger) and have yet to receive an actual response from a member of your company this is why I am giving you a bad review. If I had my product and or at least had been contacted by a staff member my outlook on your company would be better. At this point I would never order from you again let alone recommend your company to a friend or enemy. Valerie Foust

Awful from the start. I placed my order on November 13th and received it on December 20th. Emailed several times during the process (December 3rd, 5th, and 7th) and finally heard back from them on December 8th. I understand that this is a busy time of year, but if they are going to say, "We'll get back to you within 24 hours" and you hear nothing for 5 days, that's a bit disheartening. They said everything was on track to be delivered before Christmas and they were correct. However, I did not receive the product that I ordered. I uploaded a clear picture of my girlfriend's cat that met their guidelines and received a pair of socks with a generic cat on them. I requested a refund and that I not have to pay for returning their item because it was their mistake and have not heard anything back as of yet. There are a ton of companies that perform these types of services and I will be using them from now on.

CROOKS! Took my money, told me the items would arrive in 8-10 business days. Well, it's well beyond that timing and still no delivery nor shipping information. I never would have ordered the products if I had known it would take so long. NO WAY TO CONTACT CUSTOMER SERVICE. Sent multiple emails with no response. No phone number listed. Charges $9 per item to cancel the order, even if the items don't arrive! AVOID THIS COMPANY.

UPDATE 12/30: DO NOT BUY FROM THIS COMPANY. SCAM 100%. #1 - They buy fake reviews. ========================= Read all the reviews here - you can see duplicates. The "good" ones are fake. The real ones are everyone complaining they never got their order. #2 - They don't answer any e-mails. =============================== They've completely ghosted everyone. Look at the negative reviews recently. I haven't heard from them in a month - and they never sent my order (like everyone else). #3 - Lying about Ahimsa House Support ======================== Their support that they say they support, Ahisma House - hasn't heard from them since 2018. I contacted them also, and got a personal response from the director - saying they haven't heard from Pup Socks since 2018, and wishes they wouldn't use their name. Original Review: ====================== I created the order on the 5th, with them promising orders completed 5 days after, and 3-5 day shipping. On the 10th day after, I e-mailed inquiring, and within 10 minutes it was marked completed with a shipping label and a note saying "it left their facility, but UPS sometimes doesn't add it to their system yet". That was my first red flag. And that was 7 days ago - and that tracking number still is "Haven't received package" in UPS. I even called UPS, and they said every package they collect is instantly scanned - and what some merchants do is print the label to get the tracking number, but don't actually ship it - so they get that "buffer" time by blaming the shipping company; which is exactly what I think they're doing here. Three more e-mails to support with zero responses. UPS saying they've not received the package. My best guess is they printed the shipping label but did not actually ship the product, and are laying the blame on the shipping company. At this point, I feel they're a scam -- took the money, didn't receive the product, and now they're ghosting me entirely. UPDATED: 12/30 There have been absolutely no response from this company -- still. Not a single email, not a single call - for almost a month now. If you scroll through the reviews, you can see they bought paid reviews. Exactly identical reviews -- even down to the ones which mention refunds -- word for word. I definitely believe this is a scam company.

The 2 masks I ordered were great, but the socks printed too dark and I have had no response from customer service after 2 emails.

Ordered 5 pairs of custom socks on 11/24. Have only received 1 of the 5 pairs.

I was extremely disappointed with the product delivered. The socks look terrible. The picture of our pet did not come through. The cat is black and white and there was no white anywhere. It was all black and a sliver of green can barely be seen of their eyes. The quality of the sock is not a regular sock. It felt like a thin neoprene sleeve. I do not recommend wasting your money on this product. If you want to help animals give to a local shelter instead. Very disappointed and now I need to find a different Christmas present. Also it took almost 6 weeks after ordering to receive it.