GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 24, 2018

Lisa, Thank you for your purchase! Your socks may seem a bit thin upon the first impression due to a heated image sealing process called sublimation that we use when producing them. However, a quick rinse cycle should resolve that in no time 😉. We are happy that the kids got a kick out their new custom socks. Please don't hesitate to visit https://gopupsocks.com/contact-us/ and we will do our best to provide additional​ customer satisfaction.

Response from GoPupSocksMay 24, 2018

Monique, We are glad to have been able to fulfill your custom order! So sorry to hear that you were less than impressed with the quality, though 😕 When your socks go through production, they are stretched to ensure that when you wear your socks around, your furry friend's face does not stretch, so you can have a little wiggle room! Upon first impression, this may affect the sock's shape, but once they are washed and worn, they bounce back right back. If you feel that a larger size would be best, feel free to send us an email to https://gopupsocks.com/contact-us/ and we will get a larger size to you with no problem 🐾 Thanks again for your purchase!

Response from GoPupSocksMay 24, 2018

Oh No! 😱That's not right at all! Our customer service team will contact you immediately to resolve your fading issues! Thank you so much for your purchase!

Response from GoPupSocksMay 7, 2018

Thank you for your honest feedback, Cindy! We're so sorry to hear that one of your recipients weren't able to enjoy a pair of socks :( Feel free to check out some of our other items on PupSocks.com or Facesocks.com, and when you do, use discount code: trust20 to receive 20% off 👌🏾

Response from GoPupSocksMay 7, 2018

Oh no, we're so incredibly sorry to hear that your socks have already damaged 😱 If you wouldn't mind visiting https://gopupsocks.com/contact-us/ and attaching a photo, we would love to help you out in the best way possible!

Response from GoPupSocksMay 4, 2018

We're ecstatic to hear that you were impressed with your overall PupSocks experience ☺️ When the socks go through production, they are stretched to ensure that when you wear them around, your image does not stretch, so you can have a little room to wiggle! This is why your socks seem a bit strange upon first impression, but once they are washed and worn they bounce right back into shape.

Response from GoPupSocksMay 2, 2018

Thank you for contacting us, Ayse! Since your dog has a coat a fur, we didn't want any overheating to occur so we make our bandanas as thin as we can! We hope you give us another chance, and if you do, don't hesitate to use discount code: trust20 to receive 20% off 🙏🏾

Response from GoPupSocksMay 1, 2018

We're so sorry to hear about that sizing mishap! We would love to get you the corrected size! If you wouldn't mind visiting https://gopupsocks.com/contact-us/ and filling out a super quick form, we could get that to you ASAP ☝🏾