GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 1, 2022

Hi Julie, Thank you for your feedback. We are terribly sorry you did not receive your package as anticipated. We would also like to apologize to you for the lack of better correspondence on our end. Unfrotunately, transit mishaps are out of our control. After looking into your order issue, I can see where we created a replacement order. We appreciate your business and patience and look forward to any future orders you may have. Feel free to contact us directly at [email protected] with any additional feedback or questions. Kind Regards, The PupSocks Team

Response from GoPupSocksFeb 1, 2022

Hi Justin, Thank you for your feedback! We are terribly sorry you did not receive your package as anticipated. We would also like to apologize to you for the lack of better correspondence on our end. Unfortunately, transit mishaps are out of our control. After looking into your order, I am glad to see a replacement order was created and delivered. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Kind Regards, The PupSocks Team

Response from GoPupSocksJan 31, 2022

Hi Sarah, Thank you so much for your honest feedback! It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, I'm glad to see we created a replacement order for you. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and patience! Best Regards, The PupSocks Team

Response from GoPupSocksJan 31, 2022

Hi Terri, Thank you for your feedback! I see you weren't satisfied with the overall sizing of our socks and for that, we deeply apologize. We do not advertise kid sizes. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. After looking into your order, I can see where we reached out with a solution via email. Please feel free to email us directly if you have any additional concerns at [email protected]. We appreciate your business and your patience! Kind Regards, The PupSocks Team