GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 27, 2018

Thank you for your feedback, Sarah! We're sorry to hear that you were disappointed with the physical quality of your socks! Have you been able to wash them yet? When your socks are made, they are stretched to ensure that when you wear them, your furry friend's face does not stretch, so you can have some room to wiggle! This is why your socks seem thin upon first impression, but once they are washed and worn they bounce back into shape ☝🏾

Response from GoPupSocksMar 26, 2018

😧 We're incredibly sorry that your socks arrived with damages! We'd love nothing more than to make sure you receive the best quality pair we have available! If you wouldn't mind visiting https://gopupsocks.com/contact-us/ and filling out a super quick form about your order, we can have that out to you ASAP!

Response from GoPupSocksMar 26, 2018

Thank you for your honest feedback, David! We're sorry that you were not all the way impressed with the overall quality of your socks 😔 Have you been able to wash them yet? Our socks are made using a very special process called sublimation that involves a heated press to seal your image into the sock material. However, once washed and worn, the socks will take their familiar shape and feel!

Response from GoPupSocksMar 26, 2018

Please allow us to apologize for your negative PupSocks experience. We are appreciative of your constructive feedback, as it is crucial to our growth as a company 🙏🏾 We're also sorry that you weren't impressed with your socks' physical quality. If you feel you may have received a damaged pair, please don't hesitate to let us know at https://gopupsocks.com/contact-us/ and we would be happy to get it corrected for you!

Response from GoPupSocksMar 26, 2018

Oh my, we're so sorry to hear about this tragic mishap with your pup's print on the socks 😥 We'd love nothing more than for you to have a corrected pair! If you wouldn't mind visiting https://gopupsocks.com/contact-us/, one of our Customer Service Representatives are waiting to rectify this mishap for you ☝🏾

Response from GoPupSocksMar 23, 2018

Thanks for the valuable feedback, Amanda! Have you been able to get your socks into the wash yet? If not, we'd strongly suggest giving this a try! Our socks are made using a very special process called sublimation that involves a heated press to seal your image into the sock material. However, once washed and worn, the socks will take their familiar shape and feel 🚿

Response from GoPupSocksMar 22, 2018

Thanks for leaving a review, Nathalie! We're so sorry for that incorrect order 😔 No worries, you will definitely get that new pair ASAP! We have resent it back out to you and you will receive it within 7 business days. Let us know how they come out!

Response from GoPupSocksMar 22, 2018

We're sorry that you didn't feel like the overall quality of your socks was consistent with the price point 🤕 If you wouldn't mind visiting https://gopupsocks.com/contact-us/ and filling out a quick form, we'd like to see if there's anything we could do to help!