GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 24, 2018

Thank you for your review! We are terribly sorry that you experienced quality issues with your custom socks. We see that your order issues were addressed in a timely manner and a replacement pair was sent out immediately. We also apologize if our response was taken out of context. We are always happy to help our customers with any issues they may have. We hope that we were able to help put a smile on your daughter's face with her new favorite custom socks. Let us know if there is anything else we can assist you with. Thank you for your purchase!

Response from GoPupSocksMay 18, 2018

Hey Justin, We're sorry to hear that your products did not arrive as you anticipated. It is our priority to provide our customers with quality images and quality products. Can you send you concerns, along with the order number, your name, and the email address associated with the order to us via https://gopupsocks.com/contact-us. Someone from our team will reach out and hopefully get you a new product that better captures your Pup!

Response from GoPupSocksMay 18, 2018

Hi Belinda, Thank you for reviewing our products! Our socks are meant to be a novelty product. We're sorry you were not impressed with our socks. If you'd like we'd be happy print your order in a larger size. If you contact us via https://gopupsocks.com/contact-us/ with your name, order number, and the email address associated with the order. Someone from our team will reach out to you regarding your order. Thank you again!

Response from GoPupSocksMay 18, 2018

Thank you for reviewing our products! Our socks are meant to be a novelty product as a cool gift for the pet lover in your life. We're sorry you were not impressed with our socks. If you contact us via https://gopupsocks.com/contact-us/ we'd be more than happy to reprint your socks with both faces as they were intended to have. Be sure to leave your name, order number, and the email address associated with the order. Someone from our team will reach out to you regarding your order.

Response from GoPupSocksMay 24, 2018

We are so sorry that the image on your socks seems stretched out 😕! Would you mind sending us an email to https://gopupsocks.com/contact-us/ ? We'd be happy to address your concerns immediately. Thank you again for your purchase.

Response from GoPupSocksMay 18, 2018

Hi, Thanks for reviewing our PupSocks! Unfortunately, we do not provide proofs on orders. This information was provided in the FAQ section of our website. Our socks are meant to be a novelty, so understandably, they won't be the most "comfy". We'd be more than happy to reprint your order and send it out to you on us! Visit, https://gopupsocks.com/contact-us, leave your name, order number, and email address associated with the order. Someone from our team will reach out and be sure to get your issues resolved.

Response from GoPupSocksMay 24, 2018

We are so sorry you weren't impressed with the quality of the socks that you received 😟. Please send an email directly to https://gopupsocks.com/contact-us/ so that we can see if there is anything we can do to assist with any issues you may have. We appreciate your business and thank you for your feedback!

Response from GoPupSocksMay 24, 2018

Jason, We are sorry that you didn't feel the quality of your socks was up to par 😕 Have you tried washing them yet? Our socks are made using a special process called sublimation that involves a heated press to seal your image into the sock material. However, once washed and worn, the socks will take their familiar shape and feel! Let us know if there is anything additional we can do to accommodate you. Thank you for your purchase!