GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJul 23, 2018

Hi Jessica, Thank you for reviewing your order with PupSocks! We send our sincerest apologies that your socks were not what you had anticipated! Since your order, we have improved our sock quality and would love to offer you a replacement pair free of charge. Please email us at [email protected] with a photo of your socks so we can ensure that your replacement pair turns out perfectly! Thanks again for your review. -The PupSocks Team

Response from GoPupSocksJul 23, 2018

Hi Emily, Thank you so much for your purchase! We are terribly sorry that your order arrived with quality issues. Thanks for informing us of this imperfection as delivering a quality product is our top priority. In an effort to correct this mistake, we will send out a replacement order at no charge to you. Our Customer service team will be addressing your order issues immediately! Thank you for your review. -The PupSocks Team

Response from GoPupSocksJul 23, 2018

Rhiannon, Thank you for your review of the PupSocks order you placed! We've since updated our socks so that instead of white, they are now lined in black to give a better image of your furry friend while being worn! We'd be happy to send you out a pair of our new socks with your furbaby printed free of charge! Simply contact our customer service team letting them know about your review and someone will be more than happy to fulfill a new pair of socks for you! Thanks again! -The PupSocks Team

Response from GoPupSocksJul 17, 2018

Hi Es, Thank you for your review of the PupSocks order you placed! Our tails are wagging in excitement after hearing how great your socks turned out! We've since updated our socks so that instead of white, they are now lined in black to give a better image of your furry friend while being worn! We'd be happy to send you out a pair of our new socks with boyfriend's furbaby printed free of charge! Simply contact our customer service team letting them know about your review and someone will be more than happy to fulfill a new pair of socks for you! Thanks again! -The PupSocks Team

Response from GoPupSocksJul 16, 2018

Brenda, Thank you for reviewing your order with PupSocks! We are so sorry to hear your socks were uncomfortable. Since you placed your order we have improved the quality of our socks! Our new and improved socks are now thick and softer. We would like to offer you a replacement pair of socks on us! Please email us at [email protected] and one of our customer service representatives will put in the replacement request for you! -The PupSocks Team

Response from GoPupSocksJul 23, 2018

Tara, Thank you for reviewing your order with PupSocks! We send our sincerest apologies that your order arrived later than expected and that your socks were not what you had anticipated! Since your order, we have improved our sock quality and would love to offer you a replacement pair free of charge. Please email us at [email protected] with a photo of your socks so we can ensure that your replacement pair turns out perfectly! Thanks again for your review. -The PupSocks Team

Response from GoPupSocksJul 17, 2018

Hi Fallon, We are saddened to hear that your socks did not arrive as you anticipated! We strive for our valued customers to be satisfied with their purchase and we will do what we can to ensure this happens. Can you please email us a photo of the socks you received to [email protected]? One of our customer service representatives will be happy to assist you and issue a replacement pair of socks in our new and improved design. Thanks in advance. -The PupSocks Team

Response from GoPupSocksJul 16, 2018

Kristen, Thank you for leaving a review on your purchase! We are terribly sorry that you were not satisfied with the quality of our socks. Since your purchase, we have improved the quality of our socks! Please send us a photo of the socks you received at [email protected]. We want to offer you a replacement pair of socks as we want to ensure you are satisfied with your custom socks! -The PupSocks Team