GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 21, 2018

Hi Lisa, Thanks for your purchase! We hate that our medium sock was not a good fit 😓. No worries, one of our team members will contact you in regards to a larger size being sent out. Thank you for your review! -The PupSocks Team

Response from GoPupSocksAug 21, 2018

Tayne, Thanks for your purchase! We are sorry that you were not impressed with the quality of the socks you received. Please keep in mind that our socks are considered a novelty item. Additionally, our socks are made of 60% Polyester, 10% Acrylic, 25% Nylon, 5% Spandex using a special process called sublimation that involves a heated press to seal your image into the sock material. Once washed and worn, the socks will take their familiar shape and feel! We hope that this helps. Please contact us directly with any additional concerns you may have. Thank you for your​ review. -The PupSocks Team

Response from GoPupSocksAug 22, 2018

Hi Emily, Thank you for your purchase! We can't believe you haven't received your order😕! It must have been a shipping mishap! Our current production time takes up to 7 business days and domestic shipping adds an additional 3-5 days, so your order should have arrived long ago! No worries! Customer Service will reach out regarding a replacement. Thank you. -The PupSocks Team

Response from GoPupSocksAug 22, 2018

Kimberly, Thank you for your review on PupSocks! We are so sorry to hear that your socks arrived and were a little too snug for your husband! One of our customer service representatives will be reaching out to you shortly with a resolution. We apologize for any inconvenience this may have caused​ you. -The PupSocks Team

Response from GoPupSocksAug 22, 2018

Shea, Thank you for your review on PupSocks! We are terribly sorry to hear that your order did not exceed your expectations 😔. One of our team members will contact you shortly. We apologize for any inconvenience this may have caused​ you. -The PupSocks Team

Response from GoPupSocksAug 7, 2018

MaryAnn, Thank you for your purchase! We are terribly sorry about your sister's furbaby and that your order was not executed the way you anticipated. We want our valued customers to be happy with our products as well as our service. Please allow one of our team members to reach out to you with hopes of a resolution. Thank you -The PupSocks Team

Response from GoPupSocksAug 1, 2018

Hi Aprille, Thank you for your business! We are sorry to hear that the print of your pet's face was not executed to your satisfaction😓We will be happy to issue a reprint of your order with a new photoshop, no problem! One of our team members will contact you shortly with a resolution. Thank you for your review! -The PupSocks Team

Response from GoPupSocksJul 23, 2018

Hi Mrs. Nivens, Thank you for your review on your PupSocks order! We are terribly sorry that your PupSocks experience was not the best! We strive for customer satisfaction on a day to day basis! We truly apologize for the delay in receiving your order and the confusion based around your payment transaction. In an effort to accommodate for this debacle, we have taken the liberty of refunding 50% of your order for the inconvenience! Please contact us directly if there is anything else we can do for you! Thank you so much for your feedback. -The PupSocks Team