GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksOct 29, 2018

Hello there Jill🐶, I want to take the time to thank you for considering our company to put a smile on your face, and I am so sorry we did the exact opposite. My top priority is how we neglected to embody your pup in a professional fashion, and for that, I sincerely apologize. 😢I will personally reach out to you to get this problem rectified ​immediately and reassure your order is ​correct and complete. As a small company, we work very hard to build and maintain the best portfolio in our market and we won't allow any customer to go displeased and empty-handed. 🙏🏼✨ Again, we truly apologize for this misprint and will be reaching out soon. ~Nyla from the PupSocks Team 🐾

Response from GoPupSocksOct 29, 2018

Hello there Michele🐾, I am so sad to hear that you were displeased with your order. Here at PupSocks, we are always trying to improve the quality of our products. Our customer service representatives are compliant with communication and correspondence with customers and strive to fulfill every order to its utmost potential. However, our productions are solely consumer based, meaning whatever photo is provided is cropped and printed. Nothing is altered in the beautiful faces we receive. 😍 In efforts to accommodate you, we will happily reach out to you and find a reasonable fix through corresponding emails.👍🏼 We love all of our customers and we want you to love your PupSocks just as much!! ~Nyla from the PupSocks Team 🐶​

Response from GoPupSocksOct 29, 2018

Hi there Janelle🐾, I am so sorry to hear you have yet to receive your order. We will have a PupSocks team member reach out to you to fix this problem. We cannot have our customers decorate their tootsies with anything below perfect, and what better sock than one with your pup it. We appreciate customers like you and will do our best to make this a preferred company. Be on the lookout for an email from us and again we sincerely do apologize😢! ~ Nyla from the PupSocks Team

Response from GoPupSocksOct 25, 2018

Hello there Bre, I am in complete dismay that our sock quality did not meet your expectations. 😕 Here at PupSocks, we make it an optimum goal to provide every customer with not only an exemplary product but elite customer service. I am so sorry the quality of our socks is not what you expected, and I will personally have someone reach out to you to find a way to rectify this for you.👩‍💻 Our company appreciates you as a recurring customer and will happily create a solution to making your shopping experience more pleasant with us. Your reviews are what make us a stronger company and keeping a smile on your face is our prerogative. ✨ Keep being awesome! ​ ~Nyla from the PupSocks Team 🐶

Response from GoPupSocksOct 24, 2018

A, Thank you for your purchase with PupSocks! We are deeply saddened to hear that you are not completely satisfied with the quality of our socks 😫. Rest assured, we are striving to improve our products every day in an effort to meet and exceed our customer's expectations! Typically, our production time can take up to 7 business days and international shipping may take an additional 5-20 business days depending on your location. We do apologize for any inconvenience this may have caused you and do hope that you give us another try in the near future. We appreciate your business and thanks again! -The PupSocks Team

Response from GoPupSocksOct 24, 2018

Ellen, Thanks for your review! We are disheartened to know that you were not impressed with the quality of our socks 😔. We are striving hard to meet the expectations of our valued customers and will use your feedback to accomplish this goal. if you decide to give us another try in the future, please use discount code [TRUST20] to receive 20% off your next order. Thanks again. -The PupSocks Team

Response from GoPupSocksOct 22, 2018

Oh nooooo!! 😢 We are so displeased to hear you were unhappy with the quality of our socks. Our socks are meant to be a fun and personal novelty product. With that being said, we are striving each and every day to perfect our products so that they can be worn proudly! In efforts to fix this issue, here is a 20% off code to use if you decide to give us another try. (CODE:TRUST20) Thanks for the feedback! 😊 -The PupSocks Team🐶

Response from GoPupSocksOct 23, 2018

Hello Deborah!! Oh, my stars! 😢Thank you for letting us know about your recent experience with PupSocks🐶. I apologize if our product did not meet your expectations, and appreciate you taking your time to share your concerns. Our goal is to provide a high-quality novelty item and an exemplary level of customer service. 💎 Based on your review we didn't meet our goals, however, we are able to learn from our experiences and will move forward in the corrected direction. 😅To encourage you to give us another chance we have included a discount code (TRUST20). The code will take off 20% of the next order. Again we are truly sorry for the inconvenience and hope that we can be of higher regard to you in the future. -Joshua from The PupSocks Team🐾