GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 8, 2018

Lisa, Thank you for your purchase with PupSocks! We want nothing more than for our valued customers to be satisfied with our products and services. Words can't describe how saddened we are to hear that your socks did not arrive as you had anticipated! Rest assured one of our customer service representatives will be reaching out to you shortly in hopes of rectifying the situation. Thanks again! -The PupSocks Team 🐶

Response from GoPupSocksDec 8, 2018

Hi Shelley, Thanks for your purchase! We are disheartened to know that you were not impressed with the quality of our socks😔. We are striving hard to meet the expectations of our valued customers and will use your feedback to accomplish this goal. if you decide to give us another try in the future, please use discount code [TRUST20] to receive 20% off your next order. Thank you for your review.

Response from GoPupSocksDec 4, 2018

Hi Amy! Thank you for sniffing out PupSocks! After taking a look into your order, it seems that your order was stuck in customs! 🙉 I have issued a replacement order for you! An email containing shipping details should be sent to you within the next 6-7 business days! We recently changed our international shipping provider. We are aware that there was a Canada Post strike and this could be the cause your order was stagnant! This strike has since ended! 🤗 I sincerely apologize that you have not yet received your order! With the wag of a tail, 🐶 Denisia from the PupSocks team!

Response from GoPupSocksDec 8, 2018

Hi Carrie, We are terribly sorry that you were not pleased with the outcome of your order. We strive to provide our customers with a great product and great customer service as well. With that said, our team will contact you shortly with a better resolution to your order issues. Thank you so much for your purchase! -The PupSocks Team 🐾

Response from GoPupSocksNov 11, 2018

Hi Krista, Thank you for your purchase with PupSocks! We are deeply saddened to hear that your purchase did not live up to your expectations! It is our goal to ensure that our valued customers are satisfied with our products and services! Rest assured, we will do everything within our power to make up for where we dropped the ball. With that being said, please keep an eye on your email as one of our customer service representatives will be reaching out to you shortly in hopes of rectifying the situation! Thanks again. -The PupSocks Team

Response from GoPupSocksNov 9, 2018

AM, Oh, my stars! 😢Thank you for letting us know about your recent experience with PupSocks🐶. I apologize if our product did not meet your expectations, and appreciate you taking your time to share your concerns. Our goal is to provide a high-quality novelty item and an exemplary level of customer service. 💎 Based on your review we didn't meet our goals, however, we are able to learn from our experiences and will move forward in the corrected direction. 😅Again we are truly sorry for the inconvenience and hope that we can be of higher regard to you in the future. - Nyla 💕from the PupSocks Team 🐾

Response from GoPupSocksNov 9, 2018

Hi Tanya! Thank you for your purchase with PupSocks! We are so terribly sorry to hear that you have not received your order yet! After looking into your order we noticed your order may have been stuck in customs. Rest assured, we have put in a request for your order to be replaced as soon as possible and will be sure to keep you updated along the way! Keep an eye out on your email for an update on your replacement order status. Thanks again. -The PupSocks Team 🐾

Response from GoPupSocksNov 9, 2018

Hi there Jessica, Thanks for your purchase! We are disheartened to know that you were not impressed with the quality of our socks😔. We are striving hard to meet the expectations of our valued customers and will use your feedback to accomplish this goal. if you decide to give us another try in the future, please use discount code [TRUST20] to receive 20% off your next order. Thank you for your review. -The PupSocks Team❣️