GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 7, 2018

Thank you for feedback, Roxana! Our socks are made using a process called sublimation that involves a heated press to seal your image into the sock material. Our socks are printed flat so that this way your furry friend is proudly featured on the front. However, once they're washed and worn, the socks take their familiar shape and feel 🐾

Response from GoPupSocksMar 7, 2018

Thanks for placing an order! We're sorry you weren't impressed with the physical quality of your items. Have you been able to wash them yet? If not, we'd recommend giving that a try and seeing what results it yields! Your socks appear thin because they are made using a process called sublimation that involves a heated press to seal your image into the sock material. So, once washed (preferably inside out) and worn, your boyfriend's socks will definitely take their familiar shape and feel 🚿

Response from GoPupSocksMar 7, 2018

We're sorry about your ruff first experience with PupSocks 😔 We hope to hear from you again at some point in the future , and if we do, please don't hesitate to use discount code: trust20 to receive 20% off! Also, our rush production guarantees that your order is shipped out the following business day. Orders placed after 3 PM EST will not qualify for the current day but rather the following day. Check out our FAQ page and let us know if you've got any more inquiries at https://gopupsocks.com/contact-us/ ☝🏾

Response from GoPupSocksMar 7, 2018

We appreciate your feedback, Alicia! When we make your socks, they are stretched to ensure that when you wear them, your image does not stretch, so you can have some wiggle room! This is why your socks seem thin upon first impression, but once they are washed and worn, they bounce back into shape 🚿

Response from GoPupSocksMar 7, 2018

Thanks for ordering from PupSocks and PetMugs, Christy ✨ We're sorry that your mug arrived differently than anticipated. If you wouldn't mind visiting https://gopupsocks.com/contact-us/ and filling out a super quick form, one of our Representatives can help you get a more quality Mug at once!

Response from GoPupSocksMar 7, 2018

Oh no, we're so sorry to hear that your socks arrived damaged 😳 We want you to have a new, clean pair! Please visit https://gopupsocks.com/contact-us/, and we can issue that out to you ASAP!

Response from GoPupSocksMar 8, 2018

So sorry to hear about the extra cost you incurred for international shipping 🙃 Unfortunately, our shipping costs are based on location rather than weight. Also, have you been able to give your socks a wash yet? Our socks are made using a very special process called sublimation that involves a heated press to seal your image into the sock material. However, once washed and worn, the socks take their familiar shape and feel in no time!

Response from GoPupSocksMar 6, 2018

We're sorry your dog arrived unrecognizably 🙁 If you wouldn't mind visiting https://gopupsocks.com/contact-us/, we can replace that for you ASAP!