GoPupSocksReviews of gopupsocks.com

While the ordering process was fairly smooth, my order took far longer to arrive than promised. I placed the order on Nov. 12, and received it on Dec. 8. On top of that, My order was partially INCORRECT. I received 4 pairs of socks, as I ordered, but 2 pairs contained photos of animals that I did not upload to the site. During the production process, I contacted PupSocks multiple times about expected delivery date, and the response normally took a few days. I have contacted the site about my inaccurate order, but haven't received a reply. I'm very disappointed with this entire process, and it's clear that the company is overwhelmed with promotion and production, and not focused on customer service.

Hello, This is the second time I am responding. Having already replyed through “team@pupsocks,” I continue to be concerned about receiving my order. This is my first response, to which I have not yet received any response to: I believe it has been close to four weeks since placing my PupSocks order. I have not received any confirmation notice that my information / order has been processed or any tracking information. I was surprised to receive this message, which sparked me to realize that my order must have indeed been put through. Any assistance in knowing what to do next, considering I have not yet received anything but this email, would be helpful. Thank you, S Dupuis

I was disillusioned with pup socks. While I understood that only two faces could be used, I did not realize that the integrity of the subject matter of the photo would be lost. I uploaded two pictures, one of my daughter with her arm around her dog and one of my son holding his dog. What I got back was just their faces on the socks. Looks stupid without the subject of the photos. Very DISAPPOINTED.

Socks resembled compression socks.

The photo turns out cute, but the socks are poor quality with very little stretch. They look nothing like the advertisement.

I’m sure when my family finally receive their mug gifts they will be delighted but the ordering process has been most frustrating. Sorry.... Just saying!!!

I ordered a women’s medium, however the socks I received must be a men’s medium or unisex because they are huge. Sent an email to company to ask for exchange, however, have not heard back yet.

I was pretty disappointed in the quality of the material used. It has a shiny quality that looks cheap. If I knew they looked like this I never would’ve ordered these.