GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 1, 2022

Hi Kristi, Hope you are doing well. I am so sorry that you're not happy with the material of your custom PupSock. I am going to have one of the Resolution Team members reach out to you and see if we can figure out a solution for you. Please be on the lookout for an email soon. Have a great day! Betsy The PupSocks Team

Response from GoPupSocksFeb 1, 2022

Hi Kim, Thank you so much for taking the time to provide us with a review. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Betsy

Response from GoPupSocksFeb 1, 2022

Hi Kelly, I hope you are doing well. I would first and foremost apologize that the gifts did not make it in time for Christmas. I know this was disheartening. I am going to have one of our Resolution Team Members reach out to you and see if we can help get you a resolution for the dark print on the PupSocks. Please be on the lookout for an email soon. Betsy The PupSocks Team

Response from GoPupSocksFeb 23, 2022

Hi Theanne, Thank you so much for your honest feedback! It was not our intention to send you someone else's special gift and for that, we are deeply saddened. In order for us to improve as a company, and not make these kinds of fulfillment mishaps, we take your feedback extremely serious. After taking a look into your issue, we could not find any email correspondence. We wanted to ensure that your order issues were resolved. With that said, please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. Kind Regards, The PupSocks Team

Response from GoPupSocksFeb 23, 2022

Hi Ty, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. With that said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team