GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 1, 2018

We're sorry to hear that you were less than impressed with the fit of your new socks 😕 It seems you may have received a size too big, as we offer kids and adult sizes alike! If this sounds like it may be the case, please contact https://gopupsocks.com/contact-us/ and we will resolve that for you ASAP!

Response from GoPupSocksMay 1, 2018

Thank you for your feedback, Craig 🙏🏾 Please allow us to apologize for your shipping delay, sometimes international shipping may vary. Also, our socks are made using a process called sublimation that involves a heated press to seal your image into the sock material. However, once washed and worn, the socks will take their familiar shape and feel.

Response from GoPupSocksMay 1, 2018

Oh my goodness 😱 We're so incredibly sorry to hear that your gift packaging arrived destroyed. For you troubles, we have refunded you the cost of your gift packaging. You will receive confirmation of said refund within the next 48 hours. Again, many apologies.

Response from GoPupSocksMay 1, 2018

We're sorry that you were disappointed with the physical quality of your socks 😕 Our socks are made using a process called sublimation that involves a heated press to seal your image into the sock material. Our hemming is done about a half of an inch down and the hems are visible from the inside of the sock, and this is done as a brand signature. For the softest socks, we suggest machine-washing them inside-out with cold water and tumble dry on low heat or line dry. Using a mild detergent and avoiding the use of fabric softener and dryer sheets will allow for long-lasting results 🚿

Response from GoPupSocksMay 1, 2018

Thanks for placing an order, Voula! We have actually updated our socks style to include a darker ribbing to get rid of this distortion, due to complaints similar to yours. Also, if you received a larger size than you ordered, please visit https://gopupsocks.com/contact-us/ and one of our Customer Service Representatives could resolve that for you quickly ☝🏾

Response from GoPupSocksApr 30, 2018

Please allow us to apologize for any delay in your order's shipment. We're working everyday to improve our shipping efficiency. Also, don't worry about your socks' image, they will definitely withstand the wash and wear! Just make sure to was them inside out with light colors and no bleaches 🚿

Response from GoPupSocksApr 30, 2018

We're so sorry to hear that you were less than impressed with the overall quality of your socks 😓 Let us know what you didn't like specifically at https://gopupsocks.com/contact-us/. We love to hear any thoughts about how we could improve!

Response from GoPupSocksApr 25, 2018

Please allow us to apologize for the delayed shipping 😕 At them moment, we are only able to ship our items separately as they are made through a few different services each. We hope you give us another shot at some point, and if you do, don't hesitate to use discount code: trust20 to receive 20% off!