GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 21, 2018

Jacky, Thank you for your review of your purchase! We are incredibly saddened to hear your tote did not arrive as you had anticipated! Please email us a photo another photo of your furry friend to [email protected] and we will gladly issue you a replacement tote, free of charge. Kind regards -The PupSocks Team

Response from GoPupSocksAug 1, 2018

Ashley, Oh no!! We are terribly sorry that you received your order with imperfections 🙁. Rest assured, one of our team members will be reaching out to resolve your order issues immediately. Thank you! -The PupSocks Team

Response from GoPupSocksAug 1, 2018

Hi Matthew, We appreciate your business! With international orders, it could take up to 20 business days for delivery. We do apologize for the transition time, but hope that you are enjoying your new custom socks! Thank you again for your purchase. -The PupSocks Team

Response from GoPupSocksAug 1, 2018

Hi Mallory, Thanks for reviewing your PupSocks order! We are terribly sorry the socks you received were not a good fit! We will be more than happy to assist you with the correct size. Our socks are made of 60% Polyester, 10% Acrylic, 25% Nylon, 5% Spandex. No worries, one of our​ team members will be reaching out immediately to resolve your order issues. Thank you for your purchase! -The PupSocks Team

Response from GoPupSocksJul 25, 2018

Hi Elizabeth, Thank you for your review of the PupSocks order you placed! We appreciate you placing an order with us and taking the time to leave a review of your order. With that being said, we want to take closer look at your order. It sounds like quality control could have possibly overlooked some small imperfections on your socks. We would like for you to send our customer service team a photo of the pair of socks you received via email, [email protected]. If they determine your socks arrived with imperfections, they will be more than happy to provide you with a complimentary pair. Thank you again! -The PupSocks Team

Response from GoPupSocksJul 23, 2018

Isaac, Thank you for your review of the PupSocks order you placed! Our tails are wagging in excitement after hearing how impressed you were with our shipping time and service! We've since updated our socks so that instead of white, they are now lined in black to give a better image of your furry friend while being worn! We'd be happy to send you out a pair of our new socks printed free of charge! Simply contact our customer service team letting them know about your review and someone will be more than happy to fulfill a new pair of socks for you! Thanks again! -The PupSocks Team

Response from GoPupSocksJul 23, 2018

Leanne, Thank you for leaving a review on your purchase! We are terribly sorry that you were not satisfied with the comfort and quality of our socks. Since your purchase, we have improved the quality of our socks! Please send us a photo of the socks you received at [email protected]. We want to offer you a replacement pair of socks as we want to ensure you are satisfied with your custom order! -The PupSocks Team

Response from GoPupSocksJul 20, 2018

Denise, We are terribly sorry that you were not satisfied with the quality of our socks. Since your purchase, we have improved the quality of our socks! Please send us a photo of the socks you received at [email protected]. We want to offer you a replacement pair of socks as we want to ensure you are satisfied with your custom socks! Thank you for leaving a review on your purchase! -The PupSocks Team