Kelly
Good customer service
My pup socks turned out cute, but they were a little faded. I imagined they would end up being a little more vibrant. I also had to cancel my debit card after using their website because of fraud. I probably won’t be using them again. Edit: they were responded right away and sent some replacement, more vivid socks.
Response from GoPupSocksAug 27, 2018
Hi Kelly, Thanks for your purchase! We are terribly sorry that your order arrived with imperfections. Can you please email us directly with a photo of the socks you received? We are more than happy to reprint your order at no cost. In regards to your fraud concern, we use a secure payment gateway called Braintree that works directly with PayPal to protect customers from fraud so there should not have been an issue. We want our customers to feel confident about purchasing our products! We look forward to receiving your email and replacing your order! Thank you! -The PupSocks Team