GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 14, 2018

Hi Dariann, Thank you for your purchase! We understand that shipping timeframes can be frustrating and for that, we apologize. After looking into your order details we see that your order may have been lost in the international transit. Rest assured, we will do everything in our power to ensure your package is delivered in a timely manner. Please note that international shipping can take up to 4 weeks for delivery. Please keep an eye out for a correspondence from our Customer Service Team. Thank you! -The PupSocks Team

Response from GoPupSocksSep 20, 2018

Brittany, Oh no, so sorry to hear that you were disappointed with the quality of your socks 😕We are striving to improve our products every day in an effort to meet and exceed our customer's expectations! We do hope that you give us another try in the near future. When you do, please use discount code [TRUST20] to receive 20% off your next order. We appreciate your business and thank you for your review! -The PupSocks Team

Response from GoPupSocksSep 13, 2018

Hi Marisol, Thanks so much for your purchase with PupSocks! We are thrilled that you love the outcome of your custom socks! The lettering on the inner band simply identifies the size you ordered which is large. We hope this helps! Please email us directly with any additional questions or concerns you may have. All the best! -The PupSocks Team

Response from GoPupSocksSep 13, 2018

Sarah, Thanks for your review on PupSocks! We are saddened to hear that you were not completely satisfied with your order. After reviewing your order details, we see that maybe the size(s) selected were not the best fit! No worries! Our team will contact you with a resolution regarding your order. Thank you! -The PupSocks Team

Response from GoPupSocksSep 13, 2018

Hi Alessi, Thank you for your review on PupSocks! We are so sorry that your order request was not addressed prior to customizing your order. We do realize that this resulted in you receiving a product you were unhappy with! Rest assured, our team will contact you in regards to receiving a replacement! We appreciate your feedback and thank you for your purchase! -The PupSocks Team

Response from GoPupSocksSep 12, 2018

Shauna, Oh no! We are so sorry that your socks were not a good fit and arrived with imperfections! Rest assured, one of our team members will contact you with a resolution for your custom order! Thank you so much for your review on PupSocks! -The PupSocks Team

Response from GoPupSocksSep 12, 2018

Hi Angela, Thank you for your review on PupSocks! We are so sorry that you were not impressed with the fabric of the socks you received. Please keep in mind that our socks are considered a novelty item. Additionally, our socks are made of 60% Polyester, 10% Acrylic, 25% Nylon, 5% Spandex using a special process called sublimation that involves a heated press to seal your image into the sock material. We are striving every day to improve the quality of our products. With that said, we do hope that you give us another chance in the future. When you do, please use discount code [TRUST20] for 20% off your next order. Thank you! -The PupSocks Team

Response from GoPupSocksSep 19, 2018

Brentney, Thanks for your review on PupSocks! We are so sorry we did not meet your expectations regarding the color selections and fabric used for our socks. Our socks are made of 60% Polyester, 10% Acrylic, 25% Nylon, 5% Spandex which is a bit different from traditional socks, however, we offer a variety of design choices outside of our original PupSocks. In regards to the snugness, we will be contacting you with a resolution with hopes of sending out a larger pair. We are striving hard to improve our products and will use your feedback to do so. Thank you for your purchase! -The PupSocks Team🐾