GoPupSocksReviews of gopupsocks.com

Image great, sock material cheap and uncomfortable.

Where is my order ? No feedback despite several emails

The company sent me the wrong pair of socks. I had ordered socks with a picture of my cat on it as a stocking stuffer for my daughter; instead, I got a GIANT pair of socks with a picture of a random dog. When I tried to reach out multiple ways to their customer service, I heard nothing back. The socks also came without any receipt or information about how I can return them, and the company has been unresponsive about how to obtain a refund. Cute idea but total waste in our experience.

It's been more than a month and I still did not receive my order. I sent three messages to Pupsocks to question the delays and I got no answer. It is really frustrating!

I’m extremely disappointed with my order. It took a month and a half to arrive, and it be of the two pairs of socks did not have my dog’s face. Instead it had a random picture of another dog. I emailed to ask for a refund and have not heard back.

AVOID! Awful service. No assistance. Very slow response and always a cut and paste. Quality just as awful. Cheap product buyer beware. Takes forever! Don’t waste your time or money!

Absolutely frustrated with this company and how they handle things. I requested a mailing change for my item, I received confirmation of the change. When I received the shipping info, it showed the updated address in the email. But the tracking showed the original wrong address. I then immediately messaged the support team to communicate error, no response or aknowledgement. The item was then delivered to the wrong address, this was a Christmas gift that I was unable to gift to the individual. I then sent an email of frustration when it was delivered to the wrong address, and again I had ZERO response from the company's support team. I will be communicating to everyone I know to avoid this company. I understand that things happen, and the address change was a possible issue after ordering but the disrespect of not even responding is down right apolling!

The pictures on the socks were significantly darker than the original photo provided so you were unable to see my dogs face. I have contacted customer services 3 times and have not heard any response.