GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Angie
WAY too small. While the idea is cute, both the pair purchased for myself and husband are way too small. Unwearable.
Response from GoPupSocksAug 2, 2019
Hi Angie, Thanks for placing an order with us! We hate to hear that a size medium was not the best fit! Maybe going up a size would help? No worries! We will contact you shortly. The PupSocks Team🐾
Carla
I gave 2 stars because of the fast turnaround and friendly customer service- however the actual product was disappointing. The picture of my dog wasn’t his whole head, the bottom of his jaw and neck were cut off. Also the socks are not good quality so they won’t ever be worn. I didn’t realize how super thin the material is so what I felt was an awesome price ended up being too much because they got thrown away.
Response from GoPupSocksAug 2, 2019
Hi Carla, Thank you for placing an order with us! We are shocked to hear that the Custom DogDad Socks you received were not at all what you had anticipated. We want our customers satisfied with our products and services. Please keep an eye out for an email from our Customer Service Team. Thank you. The PupSocks Team🐾
Jen
The concept of Pup Socks is wonderful, but sadly the quality of the product we received was disappointing. We recently lost our little dog, so I wanted to get my bf a pair of pup socks to remember him. I was so excited for him to open the package when they arrived, and they were cute from a quick glance, but when he put them on the fit was not well (very bunchy in the foot and stretched very thin in the leg skewing the image) and he is not a large guy. Also, all of the seems are hard where they were pressed or ironed poorly, so they aren't comfortable for him to even wear around the house. He loved the idea of the gift, but we were both very sad and disappointed that they can't actually be worn.
Response from GoPupSocksAug 2, 2019
Hi Jen, We truly appreciate your business. It breaks our hearts to know that the order you placed was meant to be a sentimental item but the product that arrived did not meet up to the expectation We pride ourselves on producing a quality product and hate that we dropped the ball with your order. Rest assured, our team will contact you with a resolution shortly. We appreciate you sharing your ordering experience and look forward to resolving these issues in a timely manner. Thank you. The PupSocks Team🐾
Jennifer
The socks were cute, but too tight for my husband. We had to give them to my younger soon and they were supposed to be a Father’s Day gift.
Response from GoPupSocksAug 2, 2019
Hi Jennifer, Thank you for placing an order with us! We are so sorry to hear that your Custom Argyle Paws Socks were too snug for your husband, especially being that they were meant as a Father's Day gift. We are gearing up to launch our larger sizes to meet the demands of our valued customers and will use your feedback to add to our improvement. Thank you so much for sharing your feedback. The PupSocks Team🐾
P.W.J.
The socks look awesome. I ordered a medium size for my 14y/o but they are kind of small.
Response from GoPupSocksAug 2, 2019
Hi P.W.J, Thanks for placing an order with us! We are extremely happy that your socks turned out so good! Our medium socks are to fit a women's 9-11 / men's 7-9, however, our team will reach out to make sure that the correct size was sent out to you. Thanks again for your business as well as your review. The PupSocks Team🐾
Cathy
I’m very disappointed in my socks. I mean the picture looks good. But as soon as you put them on, it’s distorted and looks bad, you can’t even really see my pup’s face . And the on the sides there is this bad white seam. I haven’t even worn them yet. I may reach out to customer service. I bought a pair from a competitor with a picture of my recently passed away pooch, and I loved those so much I wanted to try pup socks when I saw the groupon with my new rescue pups face. Not worth the money, even with the groupon discount.
Response from GoPupSocksAug 2, 2019
Hi Cathy, Thanks for placing an order with us! We are so sorry the item you purchased arrived with imperfections. We pride ourselves on producing quality products and hate that we dropped the ball with your order. Please keep an eye out for a resolution email from our team. Thank you. The PupSocks Team🐾
Kelly
I was not impressed by the quality of the socks.
Response from GoPupSocksAug 1, 2019
Hi Kelly, Thank you for your purchase. We are disappointed to hear that you were unimpressed with the quality of our socks. We value your opinion and will use it to improve our products moving forward. Thank you for your review. The PupSocks Team🐾
Disappointed
The picture is adorable but the quality of the sock and of the print is terrible. They’re too tight my husband can’t even wear them, they don’t breathe so his feet get really stinky and you can clearly see the lines from the printing. Cute idea but not worth the money.
Response from GoPupSocksAug 1, 2019
Hello Disappointed, Thank you for your review! We regret to hear that the order you received did not turn out the way you intended. We'd love to rectify the printing issue for you. Please keep an eye out for a resolution email from our team. Thank you. The PupSocks Team🐾
