Tristin E.
Their customer service is seriously poor
Their customer service is seriously lacking. You place your order and then you get a confirmation email and that’s where the updates end. It feels like your order, and money, go off into the cyber sphere somewhere unknown. You don’t get an email when they start working on your order, or when it’s shipped- nothing. After a month it’s like you suddenly remember “oh yeah! Where’s my order?” You have to reach out yourself to figure out what the status is. In a world where online shopping is the vast majority of shopping, they need to step up in that department.


